Lyudmila Bershadskaya
ABSTRACT
Creation of e-government is impossible without radical institutional changes through the use of ICT (information and communication technologies). These changes require new skills. However, most Russian studies in the analysis of educational needs have focused primarily on the levels of equipment and operational IT skills necessary for ongoing activities rather than on the readiness to initiate and implement necessary reforms. Such approach leads to: a) the lack of understanding of the fact that IT skills are necessary for the e-government builders; b) the failure of the education system to train them; and, consequently, 3) poor performance of e-government projects in Russia
The paper describes the state of research on the required level of IT skills in the world (1), the research conducted by the e-Gov Center (2), the first in Russia attempt to identify the composition of required IT skills (3), the results of e-government projects (4), the correlation between IT skills level and e-government projects results (5), main conclusions (6) and next steps (7).
The analysis brings out a direct relationship of e-government projects implementation problems with the lack of specific IT skills needed due to the nature and content of such projects.
Using the results of these studies, when applied during the designing of training programs for civil servants, should lead to greater efficiency and effectiveness of e-government projects both in Russia and other countries.
- UN. 2010. United Nations e-Government Survey 2010. Leveraging E-government at a Time of Finance and Economic Crisis. UN Department of Economic and Social Affairs. Division for Public Administration and Development Management. New York, NY, 2010. DOI= http://www2.unpan.org/egovkb/global_reports/10report.htmGoogle Scholar
- Worldwide Governance Indicator. The World Bank {electronic source}. DOI= http://info.worldbank.org/governance/wgi/Google Scholar
- UN E-Participation Index, UN Public Administration Programme {electronic source}. DOI= http://www2.unpan.org/egovkb/global_reports/10report.htmGoogle Scholar
- TI Corruption Perceptions Index. Transparency International {electronic source}. DOI= http://www.transparency.org/policy_research/surveys_indices/cpiGoogle Scholar
- Chugunov, A. V. 2009. UN e-government index: Russian data survey. Russian Information Resource, 107, 1 (2009), 22--24.Google Scholar
- Gokhberg, L., Boegh-Nielsen P. (eds) 2007. Information Society Statistics in the Russian Federation: Harmonization with International Standarts. Ed. by L. Gokhberg and P. Boegh-Nielsen. Moscow: State University, Higher School of Economics, 2007.Google Scholar
- OECD (2003a), The E-Government Imperative, OECD Publishing, Paris, ISBN: 92-64-10117-9.Google Scholar
- Training Needs for Civil Servants for E-Government Capability in Bangladesh: Report of the Collaborative Research Initiative between the Chief Adviser's Office, Government of Bangladesh, the United Nations Development Programme (UNDP), and the Monash University Graduate School of Business, Australia/Monash University. 2008. 243 p. DOI: http://www.a2i.pmo.gov.bd/index.php?option=com_docman&task=doc_download&gid=317&Itemid=236Google Scholar
- Fugini, M., at al. 2008. Why is True eGovernment still difficult to be achieved?/Fugini, M., Maggiolini, P., Nanini, K., Boselli, R., Cesarini, M., Mazzanzanica M.//IFIP 20th World Computer Congress, Industry Oriented Conferences, September 7--10, 2008, Milano. IFIP Advances in Information and Communication Technology,/Mazzeo, A.; Bellini, R.; Motta, G. (Eds.), Vol. 280, 2008, pp. 11--20.Google Scholar
- Trutnev, D. R., Chugunov, A. V. 2010. Approaches to more efficient training of governmental and municipal employees in meeting the demands of e-government. In Internet and Modern Society, 13th Russian Conference, October 19--22 2010. St. Petersburg, 2010, 242--247.Google Scholar
- Rating of use of e-government technologies in the federal districts of Russia. 2010. Research data report. DOI=http://egov-center.ru/ru/library/biblio_100805.Google Scholar
- Mid Term Programme 2004-2005 for Cooperation in Public Administrations in the EU, approved by the Ministers responsible for Public Administration in the EU on 1 December 2003.Google Scholar
- ICT awareness of St. Petersburg executive governmental agencies employees as a readiness factor for the introduction of e-government. Research data report (Jan.-Feb. 2010). DOI= http://www.egov-center.ru/ru/library/biblio_100615.Google Scholar
- Forum of Russian Experts, Development of Information Society in Russia. E-government. The Region and the Municipality. April 25--26, 2011. DOI= http://isforum.ru/index.php/ru/publications/interview/242--nashekin)Google Scholar
- Chugunov, A. V. 2010. Russian E-state Concept: Shaping the State Policy, Operative and Legal Challenges. Moscow University Courier, Ser. 12: Political Science, 3 (2010), 78--89.Google Scholar
- Chugunov, A. V. 2009. Evaluation of State Efficiency and E-government Development: International and Russian Experience. In Social Transformation and Cyberspace: Interdisciplinary Studies. St. Petersburg (2009), 68--102.Google Scholar
Index Terms
- IT awareness of senior level civil servants and its influence on the results of e-gov projects in Russia
Recommendations
Civil servants' internet skills: are they ready for e-Government?
EGOV'10: Proceedings of the 9th IFIP WG 8.5 international conference on Electronic governmentIn order to utilize the possibilities of information and communication technology within the public domain and thereby further develop the electronic government, it is necessary that civil servants possess sufficient levels of Internet skills. Higher ...
Civil Servants on Open Data: Perceptions of Azorean civil servants before an imminent Open Government Data initiative
ICEGOV '22: Proceedings of the 15th International Conference on Theory and Practice of Electronic GovernanceUnderstanding stakeholder reactions to Open Government Data provides valuable insight to officials in charge of OGD strategies and tactics. This research investigates the attitudinal base-state of individual civil servants faced with an imminent OGD ...
E-Governance in Russia: Toward New Models of Democracy
EGOSE '15: Proceedings of the 2015 2nd International Conference on Electronic Governance and Open Society: Challenges in EurasiaIn this paper, the e-governance trends in Russia in the context of new democracy models are described. The brief analysis of new democracy models is given in accordance with IT and Internet technologies influence on traditional participation processes, ...
Comments