Arild Jansen
ABSTRACT
This paper analyses the reform processes linked to the automation of the admission to higher education in Norway. The long development process has included many steps of technical developments, combined with changes in legislation and radical administrative reforms. The analysis aims at identifying the factors that have driven these complex reform processes as well as to reveal who get most value from this system. We found that the system to a certain extent supports a techno-bureaucratic management regime. On the other hand, these reforms have also been beneficial for the individual institutions and not least for the students, in that the application procedures are both faster and simpler. We thus find effects that go beyond the primary goals and can be attributed to the application of new technologies, indicating that such technologies have had vital importance on this reform.
- Donaldson, T., & Preston, L. E. The Stakeholder Theory of the Corporation - Concepts, Evidence, and Implications. Academy of Management Review, (1995), 20(1), 65--91,Google Scholar
- Flak, L. S. and Rose, J., Stakeholder Governance: Adapting Stakeholder Theory to EGovernment. Communications of the Association for Information Systems, (2005), vol 16, 31.Google ScholarCross Ref
- Freeman, R. E. 1984. Strategic management: A stakeholder approach. Boston: Pitman.Google Scholar
- Gjøsten, Kirsti. Senior advisor, Norwegian Directorate for Education and Training. Interview 15.06.2005.Google Scholar
- Gartner (2007): Worldwide Examples of Public-Value-of-IT Frameworks.Google Scholar
- Fountain, Jane (2001) Building the Virtual State Information Technology and Institutional Change. Washington, D. C. Brookings Institutions Press. Google ScholarDigital Library
- Jansen, A. and E. Løvdal (2008) Reorganising public agencies -- who is in power? The case of NUCAS --The Universities and College Admission systems. Proceeedings from EGOV 2009, Linz, ISBN 978-3-642-03515-9Google Scholar
- Kessel, S. (1999) Exercise of judgment in admission of applicants with handicap to higher education. Master Thesis, University of Oslo. See http://www.saf-org.no/gml/kessel.98/09.htmGoogle Scholar
- Scholl, H. J. (2001). Applying Stakeholder Theory to e-Government: Benefits and Limits. Proceedings of the 1st IFIP Conference on E-Commerce, EBusiness, and EGovernment, (I3E 2001), Zurich, Switzerland. Google ScholarDigital Library
Index Terms
- e-government service development: a success story?
Recommendations
Multi-channel electronic public service delivery mechanisms in developing countries: a case study of the eSahulat programme in Pakistan
ICEGOV '10: Proceedings of the 4th International Conference on Theory and Practice of Electronic GovernanceAs debate and development in eGovernment have started to mature, the developing countries that have so far been in a catchup scenario are now creating innovative strategies to engage their citizens in eServices for effective and efficient public service ...
eGovernance and Online Service Delivery in Estonia
dg.o '17: Proceedings of the 18th Annual International Conference on Digital Government ResearchEstonia's use of Information Communication Technology (ICT) in the public sector is regularly highlighted as an innovative model worth emulating. Despite this, research into the Estonian governance and inter-governmental cooperation model is limited, ...
Adoption of ICT in a government organization in a developing country: An empirical study
eGovernment initiatives all over the world endeavor to integrate Information and Communication Technologies (ICT) to transform delivery of government services to their stakeholders by improving quality of services, accountability and efficiency. In this ...
Comments