Rasmus Rasmussen
ABSTRACT
As more and more Emergency Departments replace the manual dry-erase whiteboards used for coordination of patient care and communication among clinicians with IT-based electronic whiteboards a need to clarify the effects of implementing these systems arises. This paper seeks to answer this question by systematically reviewing studies on electronic whiteboards. The results of the review indicate that electronic whiteboards influence the work at Emergency Departments in various different ways e.g. changes to work practice and changes to whiteboard information accuracy. Also, the review finds that there are mediating factors that have an impact upon these effects e.g. display format and integration with other clinical IT systems. However, the results are somewhat inconclusive and of a mixed nature and therefore this paper calls for more focused and specific research.
- Aarts, J., Dooreward, H., Berg, M. 2004. Understanding implementation: the case of a computerized physician order entry system in a large Dutch university medical center. Journal of the American Medical Informatics Association 11 (2004), 207--216.Google Scholar
Cross Ref
- Abujudeh, H. H., Kaewlai, R., Kodsi, S. E. and Hamill, M. A. 2010. Improving quality of communications in emergency radiology with a computerized whiteboard system. Clinical Radiology 65 (2010), 56--62.Google ScholarCross Ref
- Aronsky, D., Jones, I., Lanaghan, K. and Slovis, C. M. 2008. Supporting patient care in the emergency department with a computerized whiteboard system. Journal of the American Medical Informatics Association 15 (2008), 184--194.Google ScholarCross Ref
- Bardram, J. E., Hansen, T. R. and Soegaard, M. 2006. AwareMedia - A shared interactive display supporting social, temporal and spatial awareness in surgery. In Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work (2006). ACM, New York, NY, 109--118. Google ScholarDigital Library
- Belser, D., Aronsky, D., Dilts, D. M. and Ferreira, J. 2005. Developing an emergency department information system. In Transforming health care through information, N. M. Lorenzi, J. S. Ash, J. Einbinder, W. McPhee, L. Einbinder, Eds. Springer Science+Business Media, New York, NY, 69--80.Google Scholar
- Berg, M. 2001. Implementing information systems in health care organizations: myths and challenges. International Journal of Medical Informatics 64 (2001), 143--156Google ScholarCross Ref
- Bisantz, A. M., Pennathur, P. R., Guarrera, T. K., Fairbanks, R. J., Perry, S. J., Zwemer, F. and Wears, R. L. 2010. Emergency department status boards: A case study in information systems transition. Journal of Cognitive Engineering and Decision Making 4 (2010), 39--68.Google ScholarCross Ref
- Boger, E. 2003. Electronic tracking board reduces ED patient length of stay at Indiana hospital. Journal of Emergency Nursing 29 (2003) 39--43.Google ScholarCross Ref
- Bødker, K., Kensing, F., Simonsen J. 2006. Participatory IT design: Designing for Business and Workplace Realities. MIT Press, Cambridge, MA. Google ScholarDigital Library
- Fairbanks, R. J., Guarrera, T. K., Karn, K. S., Caplan, S. H., Shah, M. N. and Wears, R. L. 2008. Interface design characteristics of a popular emergency department information system. In Proceedings of the Human Factors and Ergonomics Society 52nd Annual Meeting (2008). Human Factors and Ergonomics Society, Santa Monica, CA, 778--782.Google Scholar
- France, D. J., Levin, S., Hemphill, R., Chen, K., Rickard, D., Makowski, R., Jones, I. and Aronsky, D. 2005. Emergency physicians' behaviors and workload in the presence of an electronic whiteboard. International Journal of Medical Informatics 74 (2005), 827--837.Google ScholarCross Ref
- Gorsha, N., Stogoski, J. 2006. Transforming emergency care through an innovative tracking technology: An emergency department's extreme makeover. Journal of Emergency Nursing 32 (2006), 254--257.Google ScholarCross Ref
- Greenbaum, J. M., Kyng, M. 1991. Design at Work: Cooperative Design of Computer Systems. Lawrence Erlbaum Associates, Hillsdale, NJ. Google ScholarDigital Library
- Hertzum, M. and Simonsen, J. 2010. Clinical overview and emergency-department whiteboards: A survey of expectations towards electronic whiteboards. In Proceedings of the 8th Scandinavian Conference on Health Informatics (Copenhagen, DK, August 23-24, 2010). SHI '10. Tapir Academic Press, Trondheim, NO, 14--18.Google Scholar
- Horak, D. 2000. Designing and implementing a computerized tracking system: The experience at one level I trauma center emergency department. Journal of Emergency Nursing 26 (2000), 473--476.Google ScholarCross Ref
- Jensen, J. 2004. United hospital increases capacity usage, efficiency with patient-flow management system. Journal of Healthcare Information Management 18 (2004), 26--31.Google Scholar
- Kitchenham, B. A. 2004. Procedures for performing systematic reviews. Joint Technical Report, Computer Science Department, Keele University (TR/SE-0401) and National ICT Australia Ltd. (0400011T.1) (2004)Google Scholar
- Kujala, S. 2003. User involvement: A review of the benefits and challenges. Behavior and Information Technology 22 (2003), 1--16.Google ScholarCross Ref
- Lasome, C. E. and Xiao, Y. 2001. Large public display boards: A case study of an OR board and design implications. In Proceedings of the AMIA Symposium (Washington, DC, November 3-7, 2001). AMIA '01. 349--353.Google Scholar
- Mcgrath, J. E. 1981. Dilemmatics: The study of research choices and dilemmas. American Behavioral Scientist 25 (1981), 179--210.Google ScholarCross Ref
- Nicholls, A. G. and Young, F. R. 2007. Innovative hospital bed management using spatial technology. Spatial Science Queensland 2 (2007), 26--30.Google Scholar
- Patterson, E. S., Rogers, M. L., Tomolo, A. M., Wears, R. L and Tsevat, J. 2010. Comparison of extent of use, information accuracy and functions for manual and electronic patient status boards. International Journal of Medical Informatics 79 (2010), 817--823.Google ScholarCross Ref
- Pennathur, P. R., Bisantz, A. M., Fairbanks, R. J., Perry, S. J., Zwemer, F. and Wears, R. L. 2007. Assessing the impact of computerization on work practice: Information technology in emergency departments. In Proceedings of the Human Factors and Ergonomics Society 51st Annual Meeting (2007). Human Factors and Ergonomics Society, Santa Monica, CA, 377--381.Google Scholar
- Pennathur P. R., Guerrera, T. K., Bisantz, A. M., Fairbanks, R. J., Perry, S. J. and Wears, R. L. 2008. Cognitive artifacts in transition: An analysis of information content changes between manual and electronic patient tracking systems. In Proceedings of the Human Factors and Ergonomics Society 52nd Annual Meeting (2008). Human Factors and Ergonomics Society, Santa Monica, CA, 363--367.Google Scholar
- Potter, M. 2005. The Tracking Board. Advanced Emergency Nursing Journal 27 (2005), 145--156.Google Scholar
- Rasmussen, R., Fleron, B., Hertzum, M. and Simonsen, J. 2010. Balancing tradition and transcendence in the implementation of emergency-department electronic whiteboards. In Selected Papers of the Information Systems Research Seminar in Scandinavia 2010, J. Molka-Danielsen, H. W. Nicolaisen, and J. S. Persson, Eds. Tapir Academic Publishers, Trondheim, NO, 73--87.Google Scholar
- Rasmussen, R., Christensen, A. S., Fjeldsted, T. and Hertzum, M. 2011. Selecting users for participation in IT projects: Trading a representative sample for advocates and champions? Interacting with Computers 23 (2011), 176--187. Google ScholarDigital Library
- Rogers, E. M. 2003. Diffusion of innovations. 5th Edition. Free Press, New York, NY.Google Scholar
- Rosenthal, R., Persinger, G. W., Vikan-Kline, L. L. and Fode, K. L. 1963. The effect of experimenter outcome-bias and subject set on awareness in verbal conditioning experiments. Journal of Verbal Learning and Verbal Behaviour 2 (1963), 275--283.Google ScholarCross Ref
- Rosenthal, R. and Rubin, D. B. 1978, Interpersonal expectancy effects: The first 345 studies. The behavioral and brain sciences 3 (1978), 377--415.Google Scholar
- Venkatesh, V., Morris, M. G., Davis, G. B. and Davis, F. D. 2003. User acceptance of information technology: Toward a unified view. MIS Quarterly 27 (2003), 425--478. Google ScholarCross Ref
- Wears, R. L. and Perry, S. J. 2003. A comparison of manual and electronic status boards in the emergency department: What's gained and what's lost? In Proceedings of the Human Factors and Ergonomics Society 47th Annual Meeting (2003). Human Factors and Ergonomics Society, Santa Monica, CA, 1415--1419.Google Scholar
- Wears, R. L. and Perry, S. J. 2007a. Status boards in accident emergency departments: Support for shared cognition. Theoretical Issues in Ergonomics Science 8 (2007), 371--380.Google ScholarCross Ref
- Wears, R. L., Perry S. J., Wilson, S., Galliers, J. and Fone, J. 2007b. Emergency department status boards: User evolved artefacts for intra- and intra-group coordination. Cognition, Technology and Work 9 (2007), 164--170. Google ScholarDigital Library
- Wiler, J. L., Gentle, C., Halfpenny, J. M., Heins, A., Mehrotra, A., Mikhail, M. G. and Fite, D. 2010. Optimizing emergency department front-end operations. Annals of Emergency Medicine 55 (2010), 142--160.Google ScholarCross Ref
- Wong, H. J., Caesar, M., Bandali, S., Agnew, J. and Abrams, H. 2009. Electronic inpatient whiteboards: Improving multidisciplinary communication and coordination of care. International Journal of Medical Informatics 78 (2009), 239--247.Google ScholarCross Ref
- Xiao, Y., Schenkel, S., Faraj, S., Mackenzie, C. F. and Moss, J. 2007. What whiteboards in a trauma center operating suite can teach us about emergency department communication. Annals of emergency medicine 50 (2007), 387--395.Google ScholarCross Ref
- Zimmerman, M. and Clinton, J. E. 1995, Computerized tracking, triage and registration. Advanced Emergency Nursing Journal 17 (1995), 49--63.Google Scholar
Index Terms
- Electronic whiteboards in emergency medicine: a systematic review
Recommendations
Can a Mobile Video Communication Improve Patient Safety in Prehospital Emergency Medicine?
Patient safety is an integral part of medicine and efforts are made to further increase it. However, some areas of medicine are prone to limitations in patient safety; prehospital emergency medicine being one of them. Prehospital emergency medicine ...
Impact of diagnostic techniques on the length of stay in emergency medicine
BECB 2021: 2021 International Symposium on Biomedical Engineering and Computational BiologyEmergency medicine is a new discipline that is rapidly developing and spreading in medical practice. The central themes of emergency medicine are resuscitation, laboratory and diagnostic imaging. In the emergency department, different parameters can be ...
Emergency Telemedical Operation System for Pre-hospital Emergency Care
i-CREATe '23: Proceedings of the 16th International Convention on Rehabilitation Engineering and Assistive TechnologyThis paper presents a novel framework for pre-hospital emergency care named Emergency Telemedical Operation (ETO) system which serves the requirements of local administrative organizations who provide emergency medicine and emergency vehicles in response ...
Comments