Kyong Eun Oh
ABSTRACT
This paper presents preliminary results from our ongoing research project which explores easy to use and useful facets in accessing consumer health information on the Web. In this pilot study, first, 10 facets were identified by analyzing 10 top ranked health information websites. Then, users' perceptions of easiness and usefulness of each facet in accessing online health information were examined by conducting a survey. The preliminary results revealed that "disease" and "body part" facets are easy to use in accessing online health information, and "disease" and "department" are considered to be effective in accessing online health information.
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- Which facets are easy to use and useful in accessing consumer health information on the web?: a pilot study
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