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Empathy, participatory design and people with dementia

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Published:05 May 2012Publication History

ABSTRACT

We describe the development, application and evaluation of a design method tailored for working with people with mild to moderate dementia. Our experiences with the approach highlighted areas where designers and participants held radically different views. The tenet of our approach was that to overcome these differences we needed to create an empathic relationship between participants and designers. To achieve this we modified participatory design techniques to foster respectful engagement with participants in the development of a digital aid to facilitate "safe walking". The process begins with broad qualitative scoping and design work then moves to developing personally tailored, individual designs to further exploration of the experiential elements of the domain while reducing the need for the participants to engage in abstract thought. Reflection highlights a number of important areas that demand consideration when undertaking research in this area and, more generally, when performing design work with people with dementia.

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    • Published in

      cover image ACM Conferences
      CHI '12: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      May 2012
      3276 pages
      ISBN:9781450310154
      DOI:10.1145/2207676

      Copyright © 2012 ACM

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      Publication History

      • Published: 5 May 2012

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