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Transfer between word processing systems

Published:01 April 1986Publication History

ABSTRACT

A study was conducted to examine knowledge transfer between word processing systems. The study examined the performance of naive subjects learning to use a word processing system, as well as performance of individuals with word processing experience as they learned to use a new system. Subjects initially familiar with one system carried out a series of tasks on this system and then were asked to carry out a similar series of tasks on a second system with which they were initially unfamiliar. The second systems varied in similarity to the first system along several dimensions. Subject performance was significantly slower on the second set of tasks for all groups compared to a control group using a single system. The reduced performance is attributed primarily to 'syntactic' differences in the user interfaces of the systems.

References

  1. Bennett, J. L. (1984). The concept of architecture applied to user interfaces in interactive computer systems. Interact 84, pp. 156-16}.Google ScholarGoogle Scholar
  2. Card, S. K., Moran, T. P., & Newell, A. (1983). The Psychology of Human Computer Interaction. Hillsdale, NJ: Erlbaum. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Polson, P. G., & Kieras, D. E. (1985). A quantitative model of the learning and performance of text editing knowledge. Proceedings of the CHI 1985 Conference. San Francisco, April, pp. 207-212. Google ScholarGoogle ScholarDigital LibraryDigital Library

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  1. Transfer between word processing systems

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          cover image ACM Conferences
          CHI '86: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
          April 1986
          362 pages
          ISBN:0897911806
          DOI:10.1145/22627

          Copyright © 1986 ACM

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          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 1 April 1986

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          Acceptance Rates

          CHI '86 Paper Acceptance Rate47of122submissions,39%Overall Acceptance Rate6,199of26,314submissions,24%

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