Wei Liu
Gert Pasman
ABSTRACT
Information technology (IT) support of office work has increased rapidly in functionality, but the interaction styles have evolved more slowly. This study explores interaction qualities of IT supported activities in the contexts of home and work. A series of contextual interviews was conducted with six Generation Y office workers. An interview toolkit was used to sensitize them to the subject of interaction qualities, experiences, and demands of future ways of working. This study resulted in a set of design guidelines, aiming to support Generation Y interactions in future office work. Designers and researchers who focus on understanding (rich interactions in) the work context would benefit from the result of this study.
- Arvola, M. Interaction design qualities: theory and practice. Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries, New York: ACM Press (2010). Google Scholar
Digital Library
- Hult, L. Public information services: A study of use qualities in Internet-based encyclopedias. PhD dissertation. Linköping University, Sweden, 2003.Google Scholar
- Liu, W., Stappers, P. J., Pasman, G. and Taal-Fokker, J. Supporting Generation Y Interactions: Challenges in Office Work. Proceedings of the 13th ACM conference on Computer Supported Collaborative Work (CSCW), New York: ACM Press (2011). Google ScholarDigital Library
- Löwgren, J. Articulating the Use Qualities of Digital Designs. Aesthetic Computing (2006), 383--403.Google Scholar
- Oxygen Report. Generation Y and the workplace annual report 2010. Johnson Controls, 2010.Google Scholar
- Preece, J., Roger, Y. and Sharp, H. Interaction Design: beyond human-computer interaction (2nd ed.). John Wiley & Sons, 2007. Google ScholarDigital Library
- Prensky, M. (2001). Digital natives, digital immigrants. On the Horizon, 9, 5 (2001).Google Scholar
- Ross, P. R. and Wensveen, S. A. G. Designing aesthetics of behavior in interaction: Using aesthetic experience as a mechanism for design. International Journal of Design 4, 2 (2010), 3--13.Google Scholar
- Sleeswijk Visser, F. Contextmapping: experiences from practice. International Journal of CoCreation in Design and the arts 1, 2 (2005), 119--149.Google Scholar
- Taylor, S. J. and Bogdan, R. Introduction to qualitative research methods (3rd ed.). New York: John Wiley, 1998.Google Scholar
Index Terms
- Making the office catch up: comparing generation Y interactions at home and work
Recommendations
Generation Y interactions
IUI '12: Proceedings of the 2012 ACM international conference on Intelligent User InterfacesInformation technology (IT) support of office work has increased rapidly in functionality, but the interaction styles have evolved more slowly. This project explores interaction design opportunities of IT supported tools in the context of office work. A ...
Exploring `Generation Y' interaction qualities at home and at work
Information technology support of office work has increased rapidly in functionality, but new ways of interacting have evolved more slowly. This paper adds to the design research community's notion of interaction quality by exploring these new ways of ...
Evaluating generation Y interaction qualities in an office work context
Chinese CHI '14: Proceedings of the Second International Symposium of Chinese CHIThis study presents evaluations conducted with a working prototype in practice. The goal of these evaluations was to both evaluate the prototype and to find out what effect a new tool can have on the office workers' interaction behavior. By evaluating ...
Comments