ABSTRACT
We report the roles of touch during phone conversations by observing long-distance couples' one month use of POKE in their homes. POKE enables users to deliver touches through an inflatable surface on the front of the device that receives index finger pressure inputs on the back of another device, while allowing the callers to maintain a conventional phone-calling posture. After a month of use by three couples, we found unexpected roles of touch in that it supported the couples in developing and sharing their tactile vocabularies by applying POKE during various conversational situations. Moreover, the findings confirmed the roles that touch play in face-to-face communication. In particular, POKE was useful for expressing and understanding emotions, resolving conversations smoothly by replacing the words, feeling close to the partner at a distance, and concentrating on the phone conversations. We conclude by discussing the unused situations, privacy issues, and usable targets to improve POKE as a way of future tactile phone conversations.
Supplemental Material
- Bales, E. and Li, K., Griswold, W. CoupleVIBE: mobile implicit communication to improve awareness for (long-distance) couples. In Proc. CSCW 2011, ACM Press (2011), 65--74. Google ScholarDigital Library
- Blythe, M., Monk, A. and Park, J. Technology biographies: field study techniques for home use product development. Ext. Abstracts CHI 2002, ACM Press (2002), 658--659. Google ScholarDigital Library
- Brave, S., Ishii, H. and Dahley, A. Tangible interfaces for remote collaboration and communication. In Proc. CSCW 1998, ACM Press (1998), 169--178. Google ScholarDigital Library
- Brown, B., Reeves, S. and Sherwood, S. Into the wild: challenges and opportunities for field trial methods. In Proc. CHI 2011, ACM Press (2011), 1657--1666. Google ScholarDigital Library
- Brown, B., Taylor, A., Izadi, S., Sellen, A. and Kaye, J. Locating family values: a field trial of the Whereabouts Clock. In Proc. UbiComp 2007, Springer LNCS (2007), 354--371. Google ScholarDigital Library
- Brown, L., Sellen, A., Krishna, R. and Harper, R. Exploring the potential of audio-tactile messaging for remote interpersonal communication. In Proc. CHI2009, ACM Press (2009), 1527--1530. Google ScholarDigital Library
- Chang, A., O'Modhrain, S., Jacob, R., Gunther, E., and Ishii, H. Comtouch: Design of a vibrotactile communication device. In Proc. DIS 2002, ACM Press (2002), 312--320. Google ScholarDigital Library
- Chung, H., Lee, C., Selker, T., Lover's Cups: drinking interfaces as new communication channels. Ext. Abstracts CHI 2006, ACM Press (2006), 375--380. Google ScholarDigital Library
- Fukumoto, M. and Tonomura, Y. Whisper: a wrist-watch style wearable handset. In Proc. CHI 1999, ACM Press (1999), 112--119. Google ScholarDigital Library
- Furukawa, M., Kajimoto, H. and Tachi, S. KUSUGURI: a shared tactile interface for bidirectional tickling, In Proc. Augmented Human (AH) 2012, ACM Press (2012), Article No. 9. Google ScholarDigital Library
- Haans, A. and IJsselsteijn, W. Mediated social touch: a review of current research and future directions. Virtual Reality 9 (2006), 149--159. Google ScholarDigital Library
- Hashimoto, Y., Nakata, S. and Kajimoto, H. Novel tactile display for emotional tactile experience. In Proc. ACE 2009, ACM Press (2009), 124--131. Google ScholarDigital Library
- Hemmert, F., Gollner, U., Löwe, M., Wohlauf, A. and Joost, G. Intimate mobiles: grasping, kissing and whispering as a means of telecommunication in mobile phones. In Proc. MobileHCI 2011, ACM Press (2011), 21--24. Google ScholarDigital Library
- Hoggan, E., Stewart, C., Haverinen, L., Jacucci, G. and Lantz, V. Pressages: Augmenting Phone Calls with Non-Verbal Messages. In Proc. UIST 2012, ACM Press (2012), 555--562. Google ScholarDigital Library
- Jones, S. E. and Yarbrough, A. E. A naturalistic study of the meanings of touch. Communication monographs 52 (1985).Google Scholar
- Kaye, J. J. I just clicked to say I love you: rich evaluations of minimal communication. Ext. Abstracts CHI 2006, ACM Press (2006), 363--368. Google ScholarDigital Library
- Knapp, M. L. Hall, J. A. Nonverbal communication in human interaction. Holly J. Allen Publisher, 1997.Google Scholar
- Mueller, F. F., Vetere, F., Gibbs, M. R., Kjeldskov, J., Pedell, S. and Howard, S. Hug over a distance, Ext. Abstracts CHI 2005, ACM Press (2005), 1673--1676. Google ScholarDigital Library
- Norman, D., Emotional design. Basic Books (2004).Google Scholar
- Park, Y.-W., Bae, S.-H. and Nam, T.-J. How do couples use CheekTouch over phone calls? In Proc. CHI 2012, ACM Press (2012), 763--766. Google ScholarDigital Library
- Park, Y.-W., S. Hwang and Nam, T.-J. Poke: emotional touch delivery through an inflatable surface over interpersonal mobile communications, In Adjunct Proc. UIST 2011, ACM Press (2011), 61--62. Google ScholarDigital Library
- Petersen, M. G. and Baillie, L. Methodologies for designing future household technologies. In Proc. Oikos 2001, Aarhus University Press (2001), Aarhus, Denmark.Google Scholar
- Samani, H. A., Parsani, R., Rodriguez, L. T., Saadatian, E., Dissanayake, K. H. and Cheok, A. D. Kissenger: design of a kiss transmission device. In Proc. DIS 2012, ACM Press (2012), 48--57. Google ScholarDigital Library
- Wang, R., Quek, F., Tatar, D., Teh, K. S. and Cheok, A. Keep in touch: channel, expectation and experience. In Proc. CHI 2012, ACM Press (2012), 139--148. Google ScholarDigital Library
Index Terms
- The roles of touch during phone conversations: long-distance couples' use of POKE in their homes
Recommendations
POKE: a new way of sharing emotional touches during phone conversations
CHI EA '13: CHI '13 Extended Abstracts on Human Factors in Computing SystemsWe present POKE, which is a device that enables callers to share touches during calls. POKE delivers these touches through an inflatable surface on the front of the device that receives index finger pressure inputs on the back of another device, while ...
Exploring finger specific touch screen interaction for mobile phone user interfaces
OzCHI '14: Proceedings of the 26th Australian Computer-Human Interaction Conference on Designing Futures: the Future of DesignToday, mobile phones with touch screens are widespread but as de facto, the interaction space is limited to single finger taps or multitouch gestures. In this paper, we present an investigation of a novel interaction concept for mobile phone touch ...
To touch or not to touch?: comparing 2D touch and 3D mid-air interaction on stereoscopic tabletop surfaces
SUI '13: Proceedings of the 1st symposium on Spatial user interactionRecent developments in touch and display technologies have laid the groundwork to combine touch-sensitive display systems with stereoscopic three-dimensional (3D) display. Although this combination provides a compelling user experience, interaction with ...
Comments