skip to main content
10.1145/2526188.2526237acmotherconferencesArticle/Chapter ViewAbstractPublication PageswebmediaConference Proceedingsconference-collections
research-article

Heuristics for the assessment of interfaces of mobile devices

Published:05 November 2013Publication History

ABSTRACT

Although usability heuristics are a useful tool for the evaluation of interactive user interfaces, the traditional Nielsen's heuristics were created without mobile computing in mind. Other heuristics proposed for mobile applications, usually derived solely from the traditional heuristics, consider aspects that are not directly related to the software's visualization layer to which user interfaces belong. In this study, we extended Nielsen's heuristics to derive other heuristics specifically for the usability evaluation of mobile user interfaces. Two separate sets of specialists evaluated an Android application using Nielsen's heuristics and the heuristics we derived: the latter allowed the identification of more usability problems.

References

  1. Apple. HyperCard Stack Design Guidelines (Apple Computer Inc. Addison-Wesley, 1989. Google ScholarGoogle ScholarDigital LibraryDigital Library
  2. E. Bertini, S. Gabrielli, and S. Kimani. Appropriating and assessing heuristics for mobile computing. In Proceedings of the Working Conference on Advanced Visual Interfaces, AVI '06, pages 119--126. ACM, 2006. Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. L. Burzagli, M. Billi, E. Palchetti, T. Catarci, G. Santucci, and E. Bertini. Accessibility and usability evaluation of MAIS designer: a new design tool for mobile services. In Proc. Intl. Conf. on Universal access in human-computer interaction: ambient interaction (UAHCI), pages 275--284. Springer, 2007. Google ScholarGoogle ScholarDigital LibraryDigital Library
  4. K. M. Callum and Kinshuk. Mobile technology in collaboration: evaluation of a web-based discussion board. Int. J. Mob. Learn. Organ., 2(4):318--328, 2008. Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. B. C. Cunha, O. J. Machado Neto, and M. d. G. Pimentel. Movia: a mobile video annotation tool. In Proc. ACM Symposium on Document Engineering (DocEng), pages 219--222. ACM, 2013. Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. A. Dix, J. E. Finlay, G. D. Abowd, and R. Beale. Human-Computer Interaction (3rd Edition). Prentice-Hall, Inc., 2004. Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. J. Kjeldskov and C. Graham. A review of mobile hci research methods. In Proc. of Mobile HCI 2003 (LNCS 2795), pages 317--335. Springer, 2003.Google ScholarGoogle ScholarCross RefCross Ref
  8. N. Moraveji and C. Soesanto. Towards stress-less user interfaces: 10 design heuristics based on the psychophysiology of stress(chi'12 extended abstracts). pages 1643--1648. ACM, 2012. Google ScholarGoogle ScholarDigital LibraryDigital Library
  9. J. Nielsen. In J. Nielsen and R. L. Mack, editors, Usability inspection methods, chapter Heuristic evaluation, pages 25--62. John Wiley, 1994. Google ScholarGoogle ScholarDigital LibraryDigital Library
  10. J. Preece. Human-computer interaction. Addison-Wesley, 1994. Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. B. Shneiderman and C. Plaisant. Designing the user interface: strategies for effective human-computer interaction. Addison-Wesley, 5th ed edition, 2009. Google ScholarGoogle ScholarDigital LibraryDigital Library
  12. J. Varsaluoma. Scenarios in the heuristic evaluation of mobile devices: Emphasizing the context of use. In Proc. Intl. Conf. on Human Centered Design (Part of HCI International), pages 332--341. Springer, 2009. Google ScholarGoogle ScholarDigital LibraryDigital Library
  13. R. Williams. The Non-designers Design Book: Design and Typographic Principles for the Visual Novice. Non Designer's Design Book. Peachpit Press, 2005. Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. Heuristics for the assessment of interfaces of mobile devices

    Recommendations

    Comments

    Login options

    Check if you have access through your login credentials or your institution to get full access on this article.

    Sign in
    • Published in

      cover image ACM Other conferences
      WebMedia '13: Proceedings of the 19th Brazilian symposium on Multimedia and the web
      November 2013
      360 pages
      ISBN:9781450325592
      DOI:10.1145/2526188

      Copyright © 2013 ACM

      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 5 November 2013

      Permissions

      Request permissions about this article.

      Request Permissions

      Check for updates

      Qualifiers

      • research-article

      Acceptance Rates

      WebMedia '13 Paper Acceptance Rate29of87submissions,33%Overall Acceptance Rate270of873submissions,31%

    PDF Format

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader