Claude Fortin
Carman Neustaedter
ABSTRACT
Interactive digital technologies embedded in urban spaces typically tend to be used to deliver news, context-relevant information and commercial advertisements. To design urban technologies that will serve other ends, we first need to know how people might want to interact with them. Using an ethnographic approach, we collected field data in order to better understand this. This study presents some of the findings of our qualitative evaluation of MÉGAPHONE, an interactive artistic installation deployed in a public space in downtown Montréal, Canada. In this paper, we provide thick descriptions of our detailed field observations and interviews with participants conducted over the ten-week deployment with a deep focus on how users appropriated this system. Our results highlight four public interaction strategies as a set of abstractions that suggest how people might want to make use of interactive public installations: place-making, self-representing, first-person news reporting and bootstrapping online presence with digital recordings.
- Basso, K. Wisdom Sits in Places: Landscape and Language among the Western Apache. University of New Mexico Press, Albuquerque, NM (1996).Google Scholar
- Brignull, H. and Rogers, Y. Enticing people to interact with large public displays in public spaces. INTERACT, IOS Press (2003), 17--24.Google Scholar
- Choi, J.H. and Seeburger, J. Sapporo World Window: Urban interaction through public and private screens. In Proc. of IEEE Workshop on Pervasive Collaboration & Social Networking, IEEE (2011), 508--512.Google ScholarCross Ref
- Cross, N. Design research: A disciplined conversation. Design Issues 15, 2 (1999), 5--10.Google ScholarCross Ref
- Dalsgaard, P. and Halskov, K. Designing urban media façades: Cases and challenges. In Proc. of CHI 2010, ACM Press (2010), 2277--2286. Google ScholarDigital Library
- Fischer, G. Understanding, fostering, and supporting cultures of participation. ACM Interactions 18, 3 (May-June 2011), 42--53. Google ScholarDigital Library
- Fischer, P.T. and Hornecker, E. Urban HCI: Spatial aspects in the design of shared encounters for media façades. In Proc. of CHI of 2012, ACM Press (2012), 307--316. Google ScholarDigital Library
- Forlano, L. Building the open source city: New work environments for collaboration and innovation. In Social Butterfly to Engaged Citizen, M. Foth, L. Forlano, M. Gibbs and C. Satchell (Eds.), MIT Press, Cambridge, MA (2011) , 437--460.Google Scholar
- Fortin, C., Hennessy, K., Baur, R. and Fortin, P. Beyond the vision paradigm: Design strategies for crossmodal interaction with dynamic digital displays. In Proc. of PerDis 2013, ACM Press (2013), 91--96. Google ScholarDigital Library
- Hosio, S., Kostakos, V., Kukka, H., Jurmu, M., Riekki, J. and Ojala, T. From school food to skate parks in a few clicks: Using public displays to bootstrap civic engage-ment of the young. In Proc. of PERVASIVE 2012, Springer-Verlag, Berlin, Heidelberg, (2012) 425--442. Google ScholarDigital Library
- Kuikkaniemi, K., Jacucci, G., Turpeinen, M., Hoggan, E., and Müller, J. From space to stage: How interactive screens will change urban life. Computer 44, 6 (June 2011), 40--47. Google ScholarDigital Library
- Manovich, L. The Language of New Media. MIT Press, Cambridge, MA (2001).Google Scholar
- Marcus, G. E. Ethnography in/of the world system: The emergence of multi-sited ethnography. Annual Review of Anthropology 24 (1995), 95--117.Google ScholarCross Ref
- Moran. T.P. Everyday adaptive design. In Proc. of DIS 2002, ACM Press (2002), 13-- Google ScholarDigital Library
- Murdock, G. and Golding, P. Culture, communication and political economy. In Mass Media and Society, J. Curran and M. Gurevitch (Eds.), London: Hodder Arnold (2005), 60--83.Google Scholar
- Peltonen, P., Kurvinen, E., Salovaara, A., Jacucci, G., Ilmonen, T., Evans, J., Oulasvirta, A., and Saarikko, P. "It's Mine, Don't Touch!": Interactions at a large multi-touch display in a city centre. In Proc. of CHI 2008, ACM Press (2008), 1285--1294. Google ScholarDigital Library
- Schroeter, R. Engaging new digital locals with interactive urban screens to collaboratively improve the city. In Proc. of CSCW 2012, ACM Press (2012), 227--236. Google ScholarDigital Library
- Scott, S. D., Carpendale, M.S.T. and Inkpen, K.M. Territoriality in collaborative tabletop workspaces. In Proc. of CSCW 2004, ACM Press (2004), 294--303. Google ScholarDigital Library
- Seeburger, J. and Foth, M. Content sharing on public screens: Experiences through iterating social and spatial contexts. In Proc. of OzCHI 2012, ACM Press (2012) 530--539. Google ScholarDigital Library
- Thompson, C., Hemment, D., Cooper, R. and Gere, C. Constructing a digital public space. In Digital Public Spaces, Hemment, D., Thompson, C., de Vicente, J.L., and Cooper, R. (Eds.), FutureEverything, Manchester, UK, 36--37.Google Scholar
- Wesch, M. An Anthropological Introduction to YouTube. In YouTube - Broadcast Yourself, YouTube video, Library of Congress, Washington, DC, USA (26 June 2008). http://youtu.be/TPAO-lZ4_hUGoogle Scholar
- Williams, A., Lindtner, S., Anderson, K. and Dourish, P. Multi-sited design: An analytic lens for transnational HCI. Human-Computer Interaction 29, 1(2014), 78--108. Google ScholarDigital Library
Index Terms
- The appropriation of a digital "speakers" corner: lessons learned from the deployment of mégaphone
Recommendations
Urban Accessibility as a Socio-Political Problem: A Multi-Stakeholder Analysis
CSCWTraditionally, urban accessibility is defined as the ease of reaching destinations. Studies on urban accessibility for pedestrians with mobility disabilities (e.g., wheelchair users) have primarily focused on understanding the challenges that the built ...
Inclusion of Underserved Residents in City Technology Planning
CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing SystemsCities are increasingly integrating urban technologies into their infrastructures to improve municipal services, civic engagement, and quality of life for residents. Research suggests that technologies implemented in communities can worsen existing ...
Empowered Participation: How Citizens Use Technology in Local Governance
CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing SystemsThe partnership between local residents and city officials to inform policy and decision-making about government resources, or participatory governance, has been extensively studied. In addition to numerous ethnographic studies about how citizens engage ...
Comments