Djoko Sigit Sayogo
J. Ramon Gil-Garcia
ABSTRACT
Inter-organizational collaboration and information sharing have the potential of generating great benefits to government agencies and other social actors dealing with complex public problems. However, these initiatives have proved to be difficult to implement and important challenges have been identified in previous studies. Existing literature deals with challenges and enablers as important success factors for inter-organizational information sharing initiatives. Most of this research is based on cases and there are few quantitative empirical studies about this topic. Based on a national survey of government managers in two policy domains, this study starts filling this gap by systematically identifying some important determinants of the success of inter-organizational information sharing initiatives through quantitative empirical analysis. Our analysis suggests four factors as the key determinants of inter-organizational information sharing success. We found that the following variables are statistically significant and clearly influence the success of inter-organizational information sharing initiatives: (1) availability of financial resources, (2) formally appointed project managers, (3) technical compatibility and (4) standards. As mentioned before, this is one of the first quantitative explorations and testing of success factors of inter-organizational information sharing in government settings and additional research is clearly needed.
- Agranoff, R. Inside Collaborative Networks: Ten Lessons for Public Managers. Public Administration Review 66, (2006), 56--65.Google Scholar
Cross Ref
- Andersen, D. F. and Dawes, S. S. Government Information Management: A Primer and Casebook. Prentice Hall, Englewood Cliffs, NJ, 1991.Google Scholar
- Bekkers, V. Flexible information infrastructures in Dutch E-Government collaboration arrangements: Experiences and policy implications. Government Information Quarterly 26, 1 (2009), 60--68.Google ScholarCross Ref
- Caffrey, L., ed. Information Sharing Between and Within Governments. Commonwealth Secretariat, 2000. Google ScholarDigital Library
- Cresswell, A. B., Canestraro, D. S., Gil-Garcia, J., Pardo, T. A., and Schneider, C. Inter-organizational information integration: lessons from the field. (2004).Google Scholar
- Cresswell, A. M., Pardo, T. A., Thompson, F., et al. Modeling intergovernmental collaboration: a system dynamics approach. Proceedings of the 35th Annual Hawaii International Conference on System Sciences, 2002. HICSS, (2002), 10 pp.--. Google ScholarDigital Library
- Dawes, S. S., Cresswell, A. M., and Pardo, T. A. From "Need to Know? to "Need to Share?: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks. Public Administration Review 69, 3 (2009), 392--402.Google ScholarCross Ref
- Dawes, S. S., Gharawi, M., and Burke, B. Knowledge and Information Sharing in Transnational Knowledge Networks: A Contextual Perspective. 2011 44th Hawaii International Conference on System Sciences (HICSS), (2011), 1--10. Google ScholarDigital Library
- Dawes, S. S. and Pardo, T. A. Building Collaborative Digital Government Systems. In W. J. M. Jr and A. K. Elmagarmid, eds., Advances in Digital Government. Springer US, 2002, 259--273.Google Scholar
- Dawes, S. S. and Prefontaine, L. Understanding new models of collaboration for delivering government services. Communications of the ACM 46, 1 (2003), 40--42. Google ScholarDigital Library
- Dawes, S. S. Interagency information sharing: Expected benefits, manageable risks. Journal of Policy Analysis and Management 15, 3 (1996), 377--394.Google ScholarCross Ref
- Demercivi, F., Thompson, F., and Bodor, T. Overcoming Cultural Barriers to Criminal Justice Information Integration After the 9--11 crisis. (2004).Google Scholar
- Eglene, O., Dawes, S. S., and Schneider, C. A. Authority and Leadership Patterns in Public Sector Knowledge Networks. (2003), 91--113.Google Scholar
- Eglene, O., Dawes, S. S., and Schneider, C. A. Authority and Leadership Patterns in Public Sector Knowledge Networks. The American Review of Public Administration 37, 1 (2007), 91--113.Google ScholarCross Ref
- Fedorowicz, J., Gogan, J. L., and Williams, C. B. A collaborative network for first responders: Lessons from the CapWIN case. Government Information Quarterly 24, 4 (2007), 785--807.Google ScholarCross Ref
- Ferro, E. and Sorrentino, M. Can intermunicipal collaboration help the diffusion of E-Government in peripheral areas? Evidence from Italy. Government Information Quarterly 27, 1 (2010), 17--25.Google ScholarCross Ref
- Fountain, J. E. Building the Virtual State: Information Technology and Institutional Change. Brookings Institution Press, Washington, DC, 2001. Google ScholarDigital Library
- Gharawi, M. A. and Dawes, S. S. Conceptualizing Knowledge and Information Sharing in Transnational Governmental Networks. (2010).Google Scholar
- Gil-Garcia, J. R., Pardo, T. A., & Burke, G. B. (2010). Conceptualizing information integration in government. In H. J. Schnoll (Ed.), E-government: Information, technology, and transformation: M. E. Sharpe..Google Scholar
- Gil-Garcia, J. R., Chun, S. A., and Janssen, M. Government information sharing and integration: Combining the social and the technical. Information Polity 14, 1 (2009), 1--10. Google ScholarDigital Library
- Gil-García, J. R. and Pardo, T. A. E-government success factors: Mapping practical tools to theoretical foundations. Government Information Quarterly 22, 2 (2005), 187--216.Google ScholarCross Ref
- Gil-garcia, J. R. Enacting state websites: A mixed method study exploring e-government success in multi-organizational settings. University at Albany, State University of New, (2005).Google Scholar
- Ginzberg, M. J. Early Diagnosis of MIS Implementation Failure: Promising Results and Unanswered Questions. Management Science 27, 4 (1981), 459--478.Google Scholar
- Gottschalk, P. Maturity levels for interoperability in digital government. Government Information Quarterly 26, 1 (2009), 75--81.Google ScholarCross Ref
- Guijarro, L. Interoperability frameworks and enterprise architectures in e-government initiatives in Europe and the United States. Government Information Quarterly 24, 1 (2007), 89--101.Google ScholarCross Ref
- Hale, K. and McNeal, R. Technology, politics, and e-commerce: Internet sales tax and interstate cooperation. Government Information Quarterly 28, 2 (2011), 262--270.Google ScholarCross Ref
- Huxham, C. and Vangen, S. Leadership In The Shaping And Implementation Of Collaboration Agendas: How Things Happen In A (Not Quite) Joined-Up World. Academy of Management Journal 43, 6 (2000), 1159--1175.Google Scholar
- Jarvenpaa, S. L. and Ives, B. Executive Involvement and Participation in the Management of Information Technology. MIS Quarterly 15, 2 (1991), 205. Google ScholarDigital Library
- Kaarst-Brown, M. L. Five symbolic roles of the external consultant -- Integrating change, power and symbolism. Journal of Organizational Change Management 12, 6 (1999), 540--561.Google Scholar
- Kwon, H., Pardo, T. A., and Burke, G. B. Interorganizational collaboration and community building for the preservation of state government digital information: Lessons from NDIIPP state partnership initiative. Government Information Quarterly 26, 1 (2009), 186--192.Google ScholarCross Ref
- Landsbergen, D. and Wolken, G. Eliminating Legal and Policy Barriers to Interoperable Government Systems. Association for Public Policy Analysis and Management, 1--30.Google Scholar
- Luna-Reyes, L. F., Gil-Garcia, J. R., and Cruz, C. B. Collaborative digital government in Mexico: Some lessons from federal Web-based interorganizational information integration initiatives. Government Information Quarterly 24, 4 (2007), 808--826.Google ScholarCross Ref
- Luna-Reyes, L. F. and Gil-Garcia, J. R. Using institutional theory and dynamic simulation to understand complex e-Government phenomena. Government Information Quarterly 28, 3 (2011), 329--345.Google Scholar
- McDermott, P. Building open government. Government Information Quarterly 27, 4 (2010), 401--413.Google ScholarCross Ref
- McGuire, M. Collaborative Public Management: Assessing What We Know and How We Know It. Public Administration Review 66, (2006), 33--43.Google ScholarCross Ref
- Motwani, J., Mirchandani, D., Madan, M., and Gunasekaran, A. Successful implementation of ERP projects: Evidence from two case studies. International Journal of Production Economics 75, 1--2 (2002), 83--96.Google ScholarCross Ref
- Murray, K. R. and Hsieh, I. K. Archiving Web-published materials: A needs assessment of librarians, researchers, and content providers. Government Information Quarterly 25, 1 (2008), 66--89.Google ScholarCross Ref
- O'Toole, L. J., Jr. Treating Networks Seriously: Practical and Research-Based Agendas in Public Administration. Public Administration Review 57, 1 (1997), 45--52.Google ScholarCross Ref
- Pardo, T. A., Burke, B., Gil-Garcia, J. R., and Guler, A. Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants. Proceedings of the 5th International Conference on e-Government, (2009).Google Scholar
- Pardo, T. A., Cresswell, A., and Burke, G. B. Modeling the social & technical processes of interorganizational information integration. (2004).Google Scholar
- Pardo, T. A., Gil-Garcia, J. R., and Burke, G. B. Information sharing and public health: A case-based look at the ICT expectations-reality gap. In A. Meijer, K. Boersma and P. Wagenaar, eds., ICTs, Citizens and Governance: After the Hype! IOS Press, 2009.Google Scholar
- Pardo, T. A. and Tayi, G. K. Interorganizational information integration: A key enabler for digital government. Government Information Quarterly 24, 4 (2007), 691--715.Google ScholarCross Ref
- Ramon Gil-Garcia, J., Chengalur-Smith, I., and Duchessi, P. Collaborative e-Government: impediments and benefits of information-sharing projects in the public sector. European Journal of Information Systems 16, 2 (2007), 121--133.Google ScholarCross Ref
- Reddick, C. G. and Frank, H. A. The perceived impacts of e-government on U.S. cities: A survey of Florida and Texas City managers. Government Information Quarterly 24, 3 (2007), 576--594.Google ScholarCross Ref
- Scholl, H. J. and Klischewski, R. E-Government Integration and Interoperability: Framing the Research Agenda. International Journal of Public Administration 30, 8--9 (2007), 889--920.Google Scholar
- Schooley, B. L. and Horan, T. A. Towards end-to-end government performance management: Case study of interorganizational information integration in emergency medical services (EMS). Government Information Quarterly 24, 4 (2007), 755--784.Google ScholarCross Ref
- Tapscott, D. and Caston, A. Paradigm Shift: The New Promise of Information Technology. McGraw-Hill, Inc., New York, NY, USA, 1993. Google ScholarDigital Library
- Wang, H., Song, Y., Hamilton, A., and Curwell, S. Urban information integration for advanced e-Planning in Europe. Government Information Quarterly 24, 4 (2007), 736--754.Google ScholarCross Ref
- Yang, T. M. and Maxwell, T. A. Information-sharing in public organizations: A literature review of interpersonal, intra-organizational and inter-organizational success factors. Government Information Quarterly, (2011).Google ScholarCross Ref
- Yang, T. M. and Wu, Y.-J. What to Share and Why to Share? A Case Study of Cross-Boundary Information Sharing in Taiwan e-Government. Journal of Library & Information Studies 11, 1 (2013), 25--53.Google Scholar
- Zheng, L., Yang, T.-M., Pardo, T., and Jiang, Y. Understanding the "Boundary" in Information Sharing and Integration. 42nd Hawaii International Conference on System Sciences, 2009. HICSS '09, (2009), 1--10. Google ScholarDigital Library
Index Terms
- Understanding the determinants of success in inter-organizational information sharing initiatives: results from a national survey
Recommendations
Determinants of Cross-boundary Information Sharing Success: Comparing Intra-agency, Inter-agency, and Cross-sectoral Collaboration Initiatives
dg.o '20: The 21st Annual International Conference on Digital Government ResearchCross-boundary information sharing has been studied for many years now and it is still a very important challenge to government agencies from around the world. Existing literature points to important differences on the determinants of information ...
E-government success factors in the context of an IT-enabled budget reform: a questionnaire report
ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic GovernanceThe adoption of e-government initiatives is not in vacuum. They are usually adopted in complex settings influenced by not only IT factors but other factors from different structures, such as contextual, organizational, collaboration, knowledge, and ...
From inter-agency information sharing to open data: a case study of Taiwan E-Government
ICEGOV '12: Proceedings of the 6th International Conference on Theory and Practice of Electronic GovernanceCross-boundary information sharing has been a thriving research field in e-Government which continues drawing researchers from various disciplines. Recently, open data has become an important policy among the government administrations around the world. ...
Comments