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QoS degradation based reimbursement for real-time cloud communication

Published:21 April 2015Publication History

ABSTRACT

Rapidly increasing digital media, specially multimedia content, has elicited the importance of cloud computing. Management and access of growing content becomes easy with cloud computing. Most of the cloud storage services now offer additional features related with multimedia management. For real-time communication (RTC), it is not always possible to maintain the quality of service (QoS), promised during service level agreement (SLA). When, for various reasons, a service is given up, the reimbursement is made on the standard mechanism, on the basis of utilized resources. This creates unfairness, since cloud consumer's satisfaction is very important to gain its loyalty. Service providers may lose their consumers if the resource management policy is not dynamic, according to the situations and scenarios. In this paper, we propose QoS degradation based reimbursement for given up services. We provide mathematical formulation to determine the effect of quality degradation, when SLA is violated, and calculate reimburse amount accordingly. Java/NetBeans was used to implement our work. The results show the effect of our model and its utility.

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      cover image ACM Conferences
      AWeS '15: Proceedings of the 1st Workshop on All-Web Real-Time Systems
      April 2015
      58 pages
      ISBN:9781450334778
      DOI:10.1145/2749215

      Copyright © 2015 ACM

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 21 April 2015

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      AWeS '15 Paper Acceptance Rate9of10submissions,90%Overall Acceptance Rate9of10submissions,90%

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