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Communicating Through A Telepresence Robot: A Study of Long Distance Relationships

Published:06 May 2017Publication History

ABSTRACT

Telepresence robots have the potential to better replicate the qualities of in-person interactions than traditional communication tools, however, there are few studies of their use in domestic contexts. In our study, we explored how two long distance couples used commercially available telepresence robots called Beam® Smart Presence systems (Beam+ model) for one month, and collected data from three semi-structured interviews per couple. Analysis revealed the importance of four aspects of telepresence robot communication: 1. Autonomy, 2. Unpredictability, 3. Movement as body language, and 4. Perspectives. These insights provide a preliminary understanding of the use of telepresence robots for communication in LDRs, and can be used to inform future design work.

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    • Published in

      cover image ACM Conferences
      CHI EA '17: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
      May 2017
      3954 pages
      ISBN:9781450346566
      DOI:10.1145/3027063

      Copyright © 2017 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 6 May 2017

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      CHI EA '17 Paper Acceptance Rate1,000of5,000submissions,20%Overall Acceptance Rate6,164of23,696submissions,26%

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