ABSTRACT
This paper looks into how cities can offer joint digital services in the cross-border areas. By fact, most digital services are local and by large, most of them are developed in isolation from the neighbouring local governments, either national or international. In the digital area, this is a huge challenge, as independently developed digital services tend to be locked-in to specific standards making future cross-border services challenging. We propose a model for joint digital services in the cross-border cities -- the Urban Operating System. The model will be validated in two Northern European cities with high commuting frequency: Helsinki and Tallinn.
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