ABSTRACT
While the population is aging the role of information and communication technology (ICT) has grown in elderly care. This development has brought versatile ICT-related supportive systems to professionals and laymen working with aging people. The current study analyzed how professionals in elderly care perceived their workflow challenges before new ICT is developed and implemented to support their work. The results of this study are set to inform the design of a novel ICT system for a sheltered care home.
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Index Terms
- Understanding elderly care: a field-study for designing future homes
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