Debbie Hysell
ABSTRACT
OCLC's implementation of ISO 9001 has helped the Documentation department to progress to the next level in the publishing process continuum. The implementation process is viewed positively by new staff in Documentation as well as those who worked in the pre-ISO 9001 era.
- 1.Hackos, JoAnn. Managing Your Documentation Projects. Wiley, New York, 1994,46-74. Google Scholar
Digital Library
- 2.IS0 (International Organization for Standardization). The IS0 Survey of IS0 9000 and IS0 14000 Certificates, seventh cycle-l 997. http:lAvww.iso.chlpresse/7.pdfGoogle Scholar
- 3.Peach, Robert W. The IS0 9000 Handbook. Irwin Professional Publishing, Chicago, 1997, 7-8.Google Scholar
- 4.Small, Jack E. IS0 9000 for Executives. Lanchester Press, Sunnyvale, CA, 1995,46-47.Google Scholar
Index Terms
- ISO 9001: traditions before and after
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