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Preparing technical communicators for future workplaces: a model that integrates teaming, professional communication skills, and a software development process

Published:01 October 1999Publication History

ABSTRACT

This paper outlines a model that uses teaming as a framework to support professional communication and process to improve student performance, as measured by the quality of output. It describes a pedagogical approach used in a computer science undergraduate senior class that integrates teaming, professional communication and a software development process. The approach demonstrates the importance of team instruction and monitoring to the overall success of projects. It discusses how effective teaming strengthens process and professional communication which, in turn, lead to the creation of a high quality product; it is believed that this model may be applied to a variety of subject areas.

References

  1. 1.Bordogna, Joseph (1999). Chief Operating Officer/Acting Deputy Director, National Science Foundation. "Trajectories, Inflections, and innovation in Science, Engineering, and Technology, " Southeastern University and College Coalition for Engineering Education Conference, Enhancing Teaching & Learning. Raleigh, NC.Google ScholarGoogle Scholar
  2. 2.Felder, Richard M. (1995). "A Longitudinal Study of Engineering Student Performance and Retention. IV. Instructional Methods," Journal of Engineering Education, 84,4.Google ScholarGoogle Scholar
  3. 3.Felder, Richard M., Gary N. Felder, and E. Jacqueline Dietz (1998). "A Longitudinal Study of Engineering Student Performance and Retention. V. Comparisons with Traditionally-Taught Students" Journal of Engineering Education, October.Google ScholarGoogle ScholarCross RefCross Ref
  4. 4.Katzenbach, Jon R. and Douglas K. Smith. (1993). The Wisdom of Teams, Creating the High-Performance Organization. Boston: Harvard Business School Press.Google ScholarGoogle Scholar
  5. 5.Oblinger, Diana. (1998). "What Business Wants from Higher Education, " Shaping the Future Conference. Raleigh, NC.Google ScholarGoogle Scholar
  6. 6.Pressman, Roger S. (1997) Sofnvare Engineering, A Practitioner's Approach, McGraw-Hill, p. 29. Google ScholarGoogle ScholarDigital LibraryDigital Library

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  1. Preparing technical communicators for future workplaces: a model that integrates teaming, professional communication skills, and a software development process

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                  • Published in

                    cover image ACM Conferences
                    SIGDOC '99: Proceedings of the 17th annual international conference on Computer documentation
                    October 1999
                    220 pages
                    ISBN:1581130724
                    DOI:10.1145/318372

                    Copyright © 1999 ACM

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                    Association for Computing Machinery

                    New York, NY, United States

                    Publication History

                    • Published: 1 October 1999

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                    Overall Acceptance Rate355of582submissions,61%

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