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Using a Conversational Agent to Facilitate Non-native Speaker's Active Participation in Conversation

Published:02 May 2019Publication History

ABSTRACT

When a non-native speaker talks with a native speaker, he/she sometimes feels hard to take speaking turns due to language proficiency. The resulting conversation between a non-native speaker and a native speaker is not always productive. In this paper, we propose a conversational agent to support a non-native speaker in his/her second language conversation. The agent joins the conversation and makes intervention by a simple script based on turn-taking rules for taking the agent's turn, and gives the next turn to the non-native speaker for prompting him/her to speak. Evaluation of the proposed agent suggested that it successfully facilitated the non-native speaker's participation over 30% of the agent's interventions, and significantly increased the frequency of turn-taking.

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    • Published in

      cover image ACM Conferences
      CHI EA '19: Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
      May 2019
      3673 pages
      ISBN:9781450359719
      DOI:10.1145/3290607

      Copyright © 2019 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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      Publication History

      • Published: 2 May 2019

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