Lizianne Maria G M Sales
Rogerio P C do Nascimento
ABSTRACT
In order to improve IT governance in APF, the TCU created, under the 2010 survey, the IT governance index (iGovTI). This type of research has as general objective, a situation of IT governance of each evaluated organization. Currently (2018), iGovTI evaluates organizations into four categories: initial, basic, intermediate, and enhanced. In this context, a research related to this problem seeks together with the ICT managers of Brazilian APF organizations of "initial" capacity, with the objective of not doing good practices in their own organizations. As a result of the chapter, they recognize that ITIL, COBIT and PMBOK are the best known and best practices used in participation organizations. And that, despite the majority of companies, has financial resources dedicated to the area, such as the difficulties in relation to knowledge about governance and good work and work practices.
- D. Zhu and F. Li, "The IT governance: Operating model and governance framework: methodology and practice in group-wide corporation," in 2014 International Conference on Management of e-Commerce and e-Government, 2014, pp. 291--294.Google Scholar
- W. Van Grembergen and S. De Haes, Enterprise governance of information technology: achieving strategic alignment and value. Springer Publishing Company, Incorporated, 2009.Google Scholar
- M. B. D. Da Silva, E. C. Silva, F. A. D. C. Filho, T. M. Garcia, I. Nunes, and R. P. C. Do Nascimento, "Public ICT Governance: A Quasi-systematic Review," 2017.Google Scholar
- A. A. Fernandes and V. F. De Abreu, Implantando a Governança de TI-: Da estratégia à Gestão de Processos e Serviços. Brasport, 2014.Google Scholar
- A. A. Latif, M. M. Din, and R. Ismail, "Challenges in adopting and integrating ITIL and CMMi in ICT division of a public utility company," in 2010 Second International Conference on Computer Engineering and Applications, 2010, vol. 1, pp. 81--86.Google Scholar
- M. Vogt and K. Hales, "Strategic alignment of ICT projects with community values in local government," in 2010 43rd Hawaii International Conference on System Sciences, 2010, pp. 1--10.Google Scholar
- M. Silva et al., "PeticGov: An auditing and direction framework for federal public organizations," in Proceedings of the Euro American Conference on Telematics and Information Systems, 2018, p. 35.Google Scholar
- M. BRASIL, "EGD," EGD-Estratégia Governança Digit. da Adm. Pública Fed., vol. 19, p. 36, 2016.Google Scholar
- T. de C. da U. TCU, "Acórdão 882/2017," pp. 8--10, 2017.Google Scholar
- I. H. A. Wahab and A. Arief, "An integrative framework of COBIT and TOGAF for designing IT governance in local government," in 2015 2nd International Conference on Information Technology, Computer, and Electrical Engineering (ICITACEE), 2015, pp. 36--40.Google Scholar
- M. Silva, D. S. Ramos, D. X. dos Santos, M. S. Soares, I. D. Nunes, and R. P. C. do Nascimento, "A Practical Approach to Teaching-Learning for Undergraduate Students: Governance of ICT directed to the Federal Public Administration (FPA)," in Proceedings of the Euro American Conference on Telematics and Information Systems, 2018, p. 34.Google Scholar
- M. B. Silva, R. P. C. Nascimento, I. D. Nunes, and M. A. S. N. Nunes, "Iniciativas Nacionais de Governança de TIC que sugerem Modelos, Técnicas e Boas Prãticas para a Administração Pública Federal : um Mapeamento Sistemãtico," 2017.Google Scholar
- A. E. de Albuquerque Junior and others, "Boas prãticas de governança de tecnologia da informação: um estudo em unidades técnico-cientifico da FIOCRUZ," Universidade Federal da Bahia, 2012.Google Scholar
- T. de C. da U. TCU, "Acórdão 3117/2014." p. 57, 2014.Google Scholar
- A. A. J. Eduardo and E. M. Santos, "Indicadores de Adoção de Boas Prãticas de Governança de TI: Um Estudo em uma Fundação Pública de Pesquisa," Rev. Formadores, vol. 8, no. 1, p. 21, 2015.Google Scholar
- K. Jairak, P. Praneetpolgrang, and P. Subsermsri, "Information technology governance practices based on sufficiency economy philosophy in the Thai university sector," Inf. Technol. People, vol. 28, no. 1, pp. 195--223, 2015.Google ScholarCross Ref
- M. B. D. da Silva, A. M. dos Santos, M. dos Santos Soares, R. P. C. do Nascimento, and I. D. Nunes, "A Survey on Adoption Good Practices for ICT Governance at Enhanced Organizations," in Information Technology-New Generations, Springer, 2018, pp. 483--490.Google Scholar
Index Terms
- Perception of federal public administration ICT managers on good ICT governance practices
Recommendations
ICT for governance in combating corruption: the case of public e-procurement in Portugal
ICEGOV '14: Proceedings of the 8th International Conference on Theory and Practice of Electronic GovernanceLiterature has highlighted the potential of information and communication technology (ICT) in building new models of public governance that promote fairness and accountability, which are key requirements in the fight against corruption. In this context, ...
How IT Governance Practices Contribute to Inter-Municipal ICT Cooperation and Its Benefits: Indeed, "The Emperor Has No Clothes"
ICT is significant for municipal' services. Yet, they are usually operated with limited resources, which motivates cooperation. We investigated, how ICT cooperation was governed in 20 Finnish regions. As the theoretical basis, we reviewed TCE, RBV, IT ...
Citizen participation in the process of ICT enabled governance: a case study
ICEGOV '07: Proceedings of the 1st international conference on Theory and practice of electronic governanceThe most powerful weapon on the earth is public opinion [Paul Crouser]
Governance encompasses not just government, but also the civil society, the systems, the procedures and processes in place for planning, management and decision-making. Fostering ...
Comments