Margaret Burnett
ABSTRACT
Does your college/university say one of its core values is diversity, equity, and inclusion? If so, is the IT they are using equitable and inclusive for usage by diverse populations of users? The evidence suggests “no” — and in this talk, we will consider how to address this problem by answering the following questions: How can IT professionals assess whether their IT supports diverse users? And if they find problems, how can they fix them? Although there are empirical processes that can be used to find “inclusivity bugs” piecemeal in software, web apps, websites, and so on, what is often needed is a systematic inspection method to assess IT's support for diverse populations. To help fill this gap, we developed GenderMag, a method for finding and fixing “gender inclusivity bugs” — gender biases in IT interfaces and workflows. We then introduced InclusiveMag, a generalization of GenderMag that can be used to generate systematic inclusiveness methods for other dimensions of diversity. In this talk, we present the latest GenderMag results, what OSU's IT professionals are doing with it, and provide a glimpse into the future by briefly introducing InclusiveMag and our early experiences with it.
- Margaret M. Burnett, Laura Beckwith, Susan Wiedenbeck, Scott D. Fleming, Jill Cao, Thomas H. Park, Valentina Grigoreanu and Kyle Rector. 2011. Gender pluralism in problem-solving software. Interacting with Computers 23, 5 (Sept. 2011), 450–460.Google Scholar
Digital Library
- Margaret Burnett, Robin Counts, Ronette Lawrence, and Hannah Hanson. Gender HCI and Microsoft: Highlights from a longitudinal study. In 2017 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC). IEEE, 139-143.Google Scholar
- Margaret Burnett, Anicia Peters, Charles Hill, and Noha Elarief. 2016. Finding gender-inclusiveness software issues with GenderMag: A field investigation. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI ‘16). ACM Press, New York, NY, 2586-2598.Google ScholarDigital Library
- Margaret Burnett, Simone Stumpf, Jamie Macbeth, Stephann Makri, Laura Beckwith, Irwin Kwan, Anicia Peters, and William Jernigan. 2016. GenderMag: A method for evaluating software's gender inclusiveness Interacting with Computers 28, 6-19 (Nov. 2016), 760-787.Google Scholar
- Sally Jo Cunningham, Annika Hinze, and David M. Nichols. 2016. Supporting gender-neutral digital library design: A case study using the GenderMag toolkit. In International Conference on Asian Digital Libraries. Springer, 45-50.Google Scholar
- Catarina Gralha, Miguel Goulao, and Joao Araujo. 2019. Analysing gender differences in building social goal models: a quasi-experiment. IEEE Intl. Requirements Engineering Conference (12 pages).Google ScholarCross Ref
- Mariam Guizani, Lara Letaw, Margaret Burnett, and Anita Sarma. 2020. Gender inclusivity as a quality requirement: Practices and pitfalls. IEEE Software 37, 6, 7-11.Google ScholarCross Ref
- Claudia Hilderbrand, Christopher Perdriau, Lara Letaw, Jill Emard, Zoe Steine-Hanson, Margaret Burnett, Anita Sarma. 2020. Engineering gender-inclusivity into software: Ten teams’ tales from the trenches. ACM/IEEE International Conference on Software Engineering. 11 pages.Google ScholarDigital Library
- Christopher Mendez, Lara Letaw, Margaret Burnett, Simone Stumpf, Anita Sarma, Claudia Hilderbrand. 2019. From GenderMag to InclusiveMag: An inclusive design meta-method. IEEE Symposium on Visual Languages and Human-Centric Computing, 97-106.Google ScholarCross Ref
- Christopher Mendez, Zoe Steine Hanson, Alannah Oleson, Amber Horvath, Charles Hill, Claudia Hilderbrand, Anita Sarma, and Margaret Burnett. 2018. Semi-Automating (or not) a Socio-Technical Method for Socio-Technical Systems. In2018 IEEE Symposium on Visual Languages and Human-Centric Computing (VL/HCC), 23-32.Google ScholarCross Ref
- Alannah Oleson, Christopher Mendez, Zoe Steine-Hanson, Claudia Hilderbrand, Christopher Perdriau, Margaret Burnett, and Andrew J. Ko. 2018. Pedagogical content knowledge for teaching inclusive design. In Proceedings of the 2018 ACM Conference on International Computing Education Research, 69-77.Google Scholar
- Hema Susmita Padala, Christopher Mendez, Luiz Felipe Dias, Igor Steinmacher, Zoe Steine Hanson, Claudia Hilderbrand, Amber Horvath, Charles Hill, Logan Simpson, Margaret Burnett, Marco Gerosa, Anita Sarma, 2020. How gender-biased tools shape newcomer experiences in OSS projects. IEEE Transactions on Software Engineering. (19 pages). DOI: https://doi.org/10.1109/TSE.2020.2984173Google ScholarDigital Library
- Simone Stumpf, Anicia Peters, Shaowen Bardzell, Margaret Burnett, Daniela Busse, Jessica Cauchard, and Elizabeth Churchill. 2020. Gender-inclusive HCI research and design: A conceptual review. Foundations and Trends in Human–Computer Interaction 13, 1, 1-69.Google Scholar
- Mihaela Vorvoreanu, Lingyi Zhang, Yun-Han Huang, Claudia Hilderbrand, Zoe Steine-Hanson, and Margaret Burnett. 2019. From gender biases to gender-inclusive design: An empirical investigation. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 14 pages.Google ScholarDigital Library
Index Terms
- From GenderMag to InclusiveMag:: A Journey for University IT
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