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Empathic Computing and Human Robot Interaction

Published:08 March 2021Publication History

ABSTRACT

Empathic Computing is an emerging research field that aims to use technology to create deeper shared understanding or empathy between people [1]. The field sits at the junction of research in Natural Collaboration, Experience Capture and Implicit Understanding. Technologies such as Augmented Reality (AR) and Virtual Reality (VR), can be combined with the sensing of human physiological signals to create new types of collaborative experiences. For example, Empathy Glasses [2] use gaze- and face-tracking to share non-verbal communication cues and enhance remote collaborative. More complex tools, such as EEG, can measure brain activity synchronization and physiological states not normally perceived by humans [3].

This talk explores how lessons learned from Empathic Computing can be applied to field of Human Robot Interaction. Previous research has shown how humans can develop empathy for robots [4], and how robots can be used as telepresence surrogates for real people [5]. This shows that there is great potential to create robot mediated Empathic Computing experiences to enhance face to face and remote collaboration.

References

  1. Billinghurst, M. (2017) "The Coming Age of Empathic Computing", https://medium.com/@marknb00/the-coming-age-of-empathiccomputing-617caefc7016, Retrieved on 28/1/2021.Google ScholarGoogle Scholar
  2. Masai, K., Kunze, K., Sugimoto, M., & Billinghurst, M. (2016). Empathy glasses. In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1257--1263).Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Gumilar, I., Sareen, E., Bell, R., Stone, A., Hayati, A., Mao, J., ... & Billinghurst, M. (2020). A comparative study on inter-brain synchrony in real and virtual environments using hyperscanning. Computers & Graphics, 94, 62--75.Google ScholarGoogle ScholarCross RefCross Ref
  4. Riek, L. D., Rabinowitch, T. C., Chakrabarti, B., & Robinson, P. (2009). How anthropomorphism affects empathy toward robots. In Proceedings of the 4th ACM/IEEE international conference on Human robot interaction (pp. 245--246).Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Tachi, S. (2015). Telexistence. In Virtual Realities (pp. 229--259). Springer, Cham.Google ScholarGoogle ScholarCross RefCross Ref

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    • Published in

      cover image ACM Conferences
      HRI '21: Proceedings of the 2021 ACM/IEEE International Conference on Human-Robot Interaction
      March 2021
      425 pages
      ISBN:9781450382892
      DOI:10.1145/3434073
      • General Chairs:
      • Cindy Bethel,
      • Ana Paiva,
      • Program Chairs:
      • Elizabeth Broadbent,
      • David Feil-Seifer,
      • Daniel Szafir

      Copyright © 2021 Owner/Author

      Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

      Publisher

      Association for Computing Machinery

      New York, NY, United States

      Publication History

      • Published: 8 March 2021

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      Overall Acceptance Rate242of1,000submissions,24%

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