ABSTRACT
Empathic Computing is an emerging research field that aims to use technology to create deeper shared understanding or empathy between people [1]. The field sits at the junction of research in Natural Collaboration, Experience Capture and Implicit Understanding. Technologies such as Augmented Reality (AR) and Virtual Reality (VR), can be combined with the sensing of human physiological signals to create new types of collaborative experiences. For example, Empathy Glasses [2] use gaze- and face-tracking to share non-verbal communication cues and enhance remote collaborative. More complex tools, such as EEG, can measure brain activity synchronization and physiological states not normally perceived by humans [3].
This talk explores how lessons learned from Empathic Computing can be applied to field of Human Robot Interaction. Previous research has shown how humans can develop empathy for robots [4], and how robots can be used as telepresence surrogates for real people [5]. This shows that there is great potential to create robot mediated Empathic Computing experiences to enhance face to face and remote collaboration.
- Billinghurst, M. (2017) "The Coming Age of Empathic Computing", https://medium.com/@marknb00/the-coming-age-of-empathiccomputing-617caefc7016, Retrieved on 28/1/2021.Google Scholar
- Masai, K., Kunze, K., Sugimoto, M., & Billinghurst, M. (2016). Empathy glasses. In Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems (pp. 1257--1263).Google ScholarDigital Library
- Gumilar, I., Sareen, E., Bell, R., Stone, A., Hayati, A., Mao, J., ... & Billinghurst, M. (2020). A comparative study on inter-brain synchrony in real and virtual environments using hyperscanning. Computers & Graphics, 94, 62--75.Google ScholarCross Ref
- Riek, L. D., Rabinowitch, T. C., Chakrabarti, B., & Robinson, P. (2009). How anthropomorphism affects empathy toward robots. In Proceedings of the 4th ACM/IEEE international conference on Human robot interaction (pp. 245--246).Google ScholarDigital Library
- Tachi, S. (2015). Telexistence. In Virtual Realities (pp. 229--259). Springer, Cham.Google ScholarCross Ref
Index Terms
- Empathic Computing and Human Robot Interaction
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