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On-demand Personalized Explanation for Transparent Recommendation

Published:22 June 2021Publication History

ABSTRACT

The literature on explainable recommendations is already rich. In this paper, we aim to shed light on an aspect that remains under-explored in this area of research, namely providing personalized explanations. To address this gap, we developed a transparent Recommendation and Interest Modeling Application (RIMA) that provides on-demand personalized explanations with varying levels of detail to meet the demands of different types of end-users. The results of a preliminary qualitative user study demonstrated potential benefits in terms of user satisfaction with the explainable recommender system. Our work would contribute to the literature on explainable recommendation by exploring the potential of on-demand personalized explanations, and contribute to the practice by offering suggestions for the design and appropriate use of personalized explanation interfaces in recommender systems.

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      • Published in

        cover image ACM Conferences
        UMAP '21: Adjunct Proceedings of the 29th ACM Conference on User Modeling, Adaptation and Personalization
        June 2021
        431 pages
        ISBN:9781450383677
        DOI:10.1145/3450614

        Copyright © 2021 ACM

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        Publication History

        • Published: 22 June 2021

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