skip to main content
10.1145/3472301.3484331acmotherconferencesArticle/Chapter ViewAbstractPublication PagesihcConference Proceedingsconference-collections
research-article

Affecting User's Self-esteem: Analysis under the Self-determination Theory Perspective and Design Recommendations

Published:18 October 2021Publication History

ABSTRACT

Self-esteem is a concept which refers to a person's evaluation of himself/herself that can be related to his/her success in interacting with other people and the world around them. The self-esteem of a person is built along his/her lifetime, influenced by experiences, social interactions and sense-making of the world from his/her self-perception of life. As people, technology and society are increasingly connected, technology may also influence the technology user's self-esteem. In this paper we investigate the subject through the lens of the Self-Determination Theory, by analyzing literature work addressing the relation between technology design and self-esteem impact. As a result of this analysis, we present 18 design recommendations to digital and physical artefacts solutions based on a meta-analysis of 21 papers previously selected from literature. With these recommendations we aim at providing technical support to guide designers in improving the system towards users' motivation and self-esteem, favoring the designer's reflection about how the systems they develop may affect the user's life.

References

  1. Malek Alaoui and Myriam Lewkowicz. 2012. Struggling Against Social Isolation of the Elderly---The Design of SmartTV Applications. In From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges, Julie Dugdale, Cédric Masclet, Maria Antonietta Grasso, Jean-François Boujut and Parina Hassanaly (eds.). Springer London, London, 261--275. DOI:https://doi.org/10.1007/978-1-4471-4093-1_18Google ScholarGoogle Scholar
  2. Vanessa Apaolaza, Patrick Hartmann, Esteban Medina, Jose M Barrutia, and Carmen Echebarria. 2013. The relationship between socializing on the Spanish online networking site Tuenti and teenagers' subjective wellbeing: The roles of self-esteem and loneliness. Computers in Human Behavior 29, 4 (2013), 1282--1289.Google ScholarGoogle ScholarDigital LibraryDigital Library
  3. Roy F. Baumeister, Jean M. Twenge, and Christopher K. Nuss. 2002. Effects of social exclusion on cognitive processes: Anticipated aloneness reduces intelligent thought. Journal of Personality and Social Psychology 83, 4 (October 2002), 817--827. DOI:https://doi.org/10.1037/0022-3514.83.4.817Google ScholarGoogle ScholarCross RefCross Ref
  4. Max V Birk, Regan L Mandryk, Matthew K Miller, and Kathrin M Gerling. 2015. How self-esteem shapes our interactions with play technologies. In Proceedings of the 2015 Annual Symposium on Computer-Human Interaction in Play, 35--45.Google ScholarGoogle ScholarDigital LibraryDigital Library
  5. Ig Ibert Bittencourt, Maria Cecília Baranauskas, Roberto Pereira, Diego Dermeval, Seiji Isotani, and Patrícia Jaques. 2016. A systematic review on multi-device inclusive environments. Universal Access in the Information Society 15, 4 (2016), 737--772.Google ScholarGoogle ScholarDigital LibraryDigital Library
  6. Danah M Boyd and Nicole B Ellison. 2007. Social network sites: Definition, history, and scholarship. Journal of computer-mediated Communication 13, 1 (2007), 210--230.Google ScholarGoogle ScholarDigital LibraryDigital Library
  7. FRANCINE KEMMER CERNEV and Liane Hentschke. 2013. A teoria da autodeterminação e as influências das necessidades psicológicas básicas na motivação dos professores de música. Revista da ABEM 20, 29 (2013).Google ScholarGoogle Scholar
  8. Wenhong Chen and Kye-Hyoung Lee. 2013. Sharing, liking, commenting, and distressed? The pathway between Facebook interaction and psychological distress. Cyberpsychology, behavior, and social networking 16, 10 (2013), 728--734.Google ScholarGoogle Scholar
  9. Giovanna Colombetti. 2017. The feeling body: affective science meets the enactive mind (First MIT Press paperback edition ed.). The MIT Press, Cambridge, Massachusetts London, England.Google ScholarGoogle Scholar
  10. Patricia Compañ-Rosique, Rafael Molina-Carmona, Francisco Gallego-Durán, Rosana Satorre-Cuerda, Carlos Villagrá-Arnedo, and Faraón Llorens-Largo. 2019. A guide for making video games accessible to users with cerebral palsy. Universal Access in the Information Society 18, 3 (2019), 565--581.Google ScholarGoogle ScholarDigital LibraryDigital Library
  11. Stanley Coopersmith. 1965. The antecedents of self-esteem. Princeton (1965).Google ScholarGoogle Scholar
  12. António Damásio. 2012. O erro de Descartes: emoção, razão e o cérebro humano. Editora Companhia das Letras.Google ScholarGoogle Scholar
  13. Hubert Dreyfus and Sean D Kelly. 2007. Heterophenomenology: Heavy-handed sleight-of-hand. Phenomenology and the Cognitive Sciences 6, 1-2 (2007), 45--55.Google ScholarGoogle ScholarCross RefCross Ref
  14. Christopher G Ellison, David A Gay, and Thomas A Glass. 1989. Does religious commitment contribute to individual life satisfaction? Social forces 68, 1 (1989), 100--123.Google ScholarGoogle Scholar
  15. Tereza Cristina Saldanha Erthal. 1991. Terapia vivencial: uma abordagem existencial em psicoterapia. In Terapia vivencial: uma abordagem existencial em psicoterapia. 183--183.Google ScholarGoogle Scholar
  16. Lien Faelens, Kristof Hoorelbeke, Eiko Fried, Rudi De Raedt, and Ernst HW Koster. 2019. Negative influences of Facebook use through the lens of network analysis. Computers in Human Behavior 96, (2019), 13--22.Google ScholarGoogle Scholar
  17. Shaun Gallagher. 2013. A pattern theory of self. Frontiers in human neuroscience 7, (2013), 443.Google ScholarGoogle Scholar
  18. Kathrin M Gerling, Matthew Miller, Regan L Mandryk, Max Birk, and Jan Smeddinck. Effects of Skill Balancing for Physical Abilities on Player Performance, Experience and Self-Esteem in Exergames.Google ScholarGoogle Scholar
  19. Hélio José Guilhardi. 2002. Auto-estima, autoconfiança e responsabilidade. Comportamento humano: tudo (ou quase tudo) que você precisa saber para viver melhor (2002), 63--98.Google ScholarGoogle Scholar
  20. U. L. T. P. Gunasekare. 2016. Self Determination Theory (SDT): a review on SDT as a Complementary Theory of Motivation. Kelaniya J. Hum. Res. Mgt. 11, 1 (January 2016), 58. DOI:https://doi.org/10.4038/kjhrm.v11i1.28Google ScholarGoogle ScholarCross RefCross Ref
  21. Tyler Hatchel, Sonya Negriff, and Kaveri Subrahmanyam. 2018. The relation between media multitasking, intensity of use, and well-being in a sample of ethnically diverse emerging adults. Computers in Human Behavior 81, (2018), 115--123.Google ScholarGoogle ScholarCross RefCross Ref
  22. Todd F Heatherton and Carrie L Wyland. 2003. Assessing self-esteem. (2003).Google ScholarGoogle Scholar
  23. Claudio Simon Hutz and Cristian Zanon. 2011. Revisão da apadtação, validação e normatização da escala de autoestima de Rosenberg. Avaliacao Psicológica: Interamerican Journal of Psychological Assessment 10, 1 (2011), 41--49.Google ScholarGoogle Scholar
  24. Wonseok Eric Jang, Erik P Bucy, and Janice Cho. 2018. Self-esteem moderates the influence of self-presentation style on Facebook users' sense of subjective well-being. Computers in Human Behavior 85, (2018), 190--199.Google ScholarGoogle ScholarCross RefCross Ref
  25. Imène Jraidi and Claude Frasson. 2010. Subliminally enhancing self-esteem: impact on learner performance and affective state. In International Conference on Intelligent Tutoring Systems, Springer, 11--20.Google ScholarGoogle ScholarDigital LibraryDigital Library
  26. Wendy Keay-Bright and Imogen Howarth. 2012. Is simplicity the key to engagement for children on the autism spectrum? Personal and ubiquitous computing 16, 2 (2012), 129--141.Google ScholarGoogle Scholar
  27. Gregory E Kersten, Shikui Wu, and Clemens Oertel. 2011. Extrinsic or Intrinsic Motivation of E-Negotiation Experiments' Participants. In 2011 44th Hawaii International Conference on System Sciences, IEEE, 1--10.Google ScholarGoogle ScholarDigital LibraryDigital Library
  28. R. S. Lazarus. 1966. Psychological stress and the coping process. McGraw-Hill, New York, NY, US.Google ScholarGoogle Scholar
  29. Edvalda Araújo Leal, Gilberto José Miranda, and Carlos Roberto Souza Carmo. 2013. Teoria da autodeterminação: uma análise da motivação dos estudantes do curso de ciências contábeis. Revista Contabilidade & Finanças 24, 62 (2013), 162--173.Google ScholarGoogle Scholar
  30. Mark R Leary. 1990. Responses to social exclusion: Social anxiety, jealousy, loneliness, depression, and low self-esteem. Journal of Social and Clinical Psychology 9, 2 (1990), 221--229.Google ScholarGoogle ScholarCross RefCross Ref
  31. Mark R. Leary. 2012. Sociometer Theory. In Handbook of Theories of Social Psychology. SAGE Publications Ltd, 1 Oliver's Yard, 55 City Road, London EC1Y 1SP United Kingdom, 141--159. DOI:https://doi.org/10.4135/9781446249222.n33Google ScholarGoogle Scholar
  32. Eun-Ju Lee and Jeong-woo Jang. 2010. Profiling good Samaritans in online knowledge forums: Effects of affiliative tendency, self-esteem, and public individuation on knowledge sharing. Computers in Human Behavior 26, 6 (2010), 1336--1344.Google ScholarGoogle ScholarDigital LibraryDigital Library
  33. Jan-Erik Lönnqvist, Markku Verkasalo, Klaus Helkama, Galina M Andreyeva, Irina Bezmenova, Anna Maria Manganelli Rattazzi, Toomas Niit, and Anna Stetsenko. 2009. Self-esteem and values. European Journal of Social Psychology 39, 1 (2009), 40--51.Google ScholarGoogle ScholarCross RefCross Ref
  34. Shane J Lopez and Charles Richard Snyder. 2003. Positive psychological assessment: A handbook of models and measures. American Psychological Association.Google ScholarGoogle Scholar
  35. Humberto R Maturana and Francisco J Varela. 2012. Autopoiesis and cognition: The realization of the living. Springer Science & Business Media.Google ScholarGoogle Scholar
  36. David Moher, Alessandro Liberati, Jennifer Tetzlaff, Douglas G Altman, and others. 2010. Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement. Int J Surg 8, 5 (2010), 336--341.Google ScholarGoogle ScholarCross RefCross Ref
  37. Luã Marcelo Muriana and Maria Cecilia Calani Baranauskas. 2021. Technological Influence on Self-esteem: Towards a Research Agenda Through a Systematic Literature Review. In Human-Computer Interaction. Theory, Methods and Tools, Masaaki Kurosu (ed.). Springer International Publishing, Cham, 451--471. DOI:https://doi.org/10.1007/978-3-030-78462-1_35Google ScholarGoogle ScholarDigital LibraryDigital Library
  38. Luã Marcelo Muriana, José Valderlei d Silva, Andressa Cristina dos Santos, and Maria Cecília C Baranauskas. 2019. Affective state, self-esteem and technology: an exploratory study with children in hospital context. In Proceedings of the 18th Brazilian Symposium on Human Factors in Computing Systems, 1--11.Google ScholarGoogle ScholarDigital LibraryDigital Library
  39. Jiaqi Nie and S Shyam Sundar. 2013. Who would pay for Facebook? Self esteem as a predictor of user behavior, identity construction and valuation of virtual possessions. In IFIP Conference on Human-Computer Interaction, Springer, 726--743.Google ScholarGoogle ScholarCross RefCross Ref
  40. Andrew Ortony, Donald A Norman, and William Revelle. 2005. Affect and Proto-Affect in Effective Functioning.Google ScholarGoogle Scholar
  41. Jeni Paay, Heidi Nielsen, Helle Larsen, and Jesper Kjeldskov. 2018. Happy bits: interactive technologies helping young adults with low self-esteem. In Proceedings of the 10th Nordic Conference on Human-Computer Interaction, ACM, Oslo Norway, 584--596. DOI:https://doi.org/10.1145/3240167.3240180Google ScholarGoogle ScholarDigital LibraryDigital Library
  42. Peiyu Pai and David C Arnott. 2013. User adoption of social networking sites: Eliciting uses and gratifications through a means-end approach. Computers in Human Behavior 29, 3 (2013), 1039--1053.Google ScholarGoogle ScholarDigital LibraryDigital Library
  43. Juyeon Park. 2018. Emotional reactions to the 3D virtual body and future willingness: the effects of self-esteem and social physique anxiety. Virtual Reality 22, 1 (2018), 1--11.Google ScholarGoogle ScholarDigital LibraryDigital Library
  44. Carlos Pereira Santos, Kevin Hutchinson, Vassilis-Javed Khan, and Panos Markopoulos. 2017. Measuring self-esteem with games. In Proceedings of the 22nd International Conference on Intelligent User Interfaces, 95--105.Google ScholarGoogle Scholar
  45. Lara Schibelsky Godoy Piccolo and Maria Cecília Calani Baranauskas. 2012. Basis and prospects of motivation informing design: requirements for situated eco-feedback technology. In Proceedings of the 11th Brazilian Symposium on Human Factors in Computing Systems, 137--146.Google ScholarGoogle Scholar
  46. Tom Pyszczynski, Jeff Greenberg, Sheldon Solomon, Jamie Arndt, and Jeff Schimel. 2004. Why Do People Need Self-Esteem? A Theoretical and Empirical Review. Psychological Bulletin 130, 3 (2004), 435--468. DOI:https://doi.org/10.1037/0033-2909.130.3.435Google ScholarGoogle ScholarCross RefCross Ref
  47. Stephen Paul Robbins. 2009. Comportamento organizacional. Pearson Prentice Hall, São Paulo.Google ScholarGoogle Scholar
  48. Petra le Roux and Marianne Loock. 2015. The impact and opportunities of e-tutoring in a challenged socio-economic environment. In 2015 International Conference on Computing, Communication and Security (ICCCS), IEEE, 1--6.Google ScholarGoogle ScholarCross RefCross Ref
  49. Richard M Ryan and Edward L Deci. 2000. Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American psychologist 55, 1 (2000), 68.Google ScholarGoogle Scholar
  50. Frank M. Schneider, Britta Zwillich, Melanie J. Bindl, Frederic R. Hopp, Sabine Reich, and Peter Vorderer. 2017. Social media ostracism: The effects of being excluded online. Computers in Human Behavior 73, (August 2017), 385--393. DOI:https://doi.org/10.1016/j.chb.2017.03.052Google ScholarGoogle ScholarDigital LibraryDigital Library
  51. Andreas Schrammel, Helmut Hlavacs, Manuel Sprung, Isabelle Müller, Marlies Mersits, Christopher Eicher, and Nina Schmitz. 2014. Mind Book-a social network trainer for children with depression. In International Conference on Games and Learning Alliance, Springer, 152--162.Google ScholarGoogle Scholar
  52. Thais Sisti De Vincenzo Schultheisz and Maria Rita Aprile. 2013. Autoestima, conceitos correlatos e avaliação. Revista Equilíbrio Corporal e Saúde 5, 1 (2013).Google ScholarGoogle Scholar
  53. Lauren Scissors, Moira Burke, and Steven Wengrovitz. 2016. What's in a Like? Attitudes and behaviors around receiving Likes on Facebook. In Proceedings of the 19th acm conference on computer-supported cooperative work & social computing, 1501--1510.Google ScholarGoogle Scholar
  54. Daniel B Shank. 2014. Technology and emotions. In Handbook of the Sociology of Emotions: Volume II. Springer, 511--528.Google ScholarGoogle Scholar
  55. Sanjay Srivastava and Jennifer S Beer. 2005. How self-evaluations relate to being liked by others: integrating sociometer and attachment perspectives. Journal of personality and social psychology 89, 6 (2005), 966.Google ScholarGoogle ScholarCross RefCross Ref
  56. Anja Thieme, Jayne Wallace, Thomas D Meyer, and Patrick Olivier. 2015. Designing for mental wellbeing: towards a more holistic approach in the treatment and prevention of mental illness. In Proceedings of the 2015 British HCI Conference, 1--10.Google ScholarGoogle ScholarDigital LibraryDigital Library
  57. Evan Thompson. 2010. Mind in life: biology, phenomenology, and the sciences of mind (1. Harvard Univ. Press paperback ed ed.). Belknap Press of Harvard Univ. Press, Cambridge, Mass.Google ScholarGoogle Scholar
  58. Manfred Thüring and Sascha Mahlke. 2007. Usability, aesthetics and emotions in human-technology interaction. International journal of psychology 42, 4 (2007), 253--264.Google ScholarGoogle ScholarCross RefCross Ref
  59. Patti M Valkenburg, Maria Koutamanis, and Helen GM Vossen. 2017. The concurrent and longitudinal relationships between adolescents' use of social network sites and their social self-esteem. Computers in human behavior 76, (2017), 35--41.Google ScholarGoogle Scholar
  60. David Watson and Lee Anna Clark. 1999. The PANAS-X: Manual for the positive and negative affect schedule-expanded form. (1999).Google ScholarGoogle Scholar
  61. Rob Withagen, Harjo J De Poel, Duarte Araújo, and Gert-Jan Pepping. 2012. Affordances can invite behavior: Reconsidering the relationship between affordances and agency. New Ideas in Psychology 30, 2 (2012), 250--258.Google ScholarGoogle ScholarCross RefCross Ref
  62. Donghee Yvette Wohn and Cliff Lampe. 2018. Psychological wellbeing as an explanation of user engagement in the lifecycle of online community participation. In Proceedings of the 2018 ACM Conference on Supporting Groupwork, 184--195.Google ScholarGoogle ScholarDigital LibraryDigital Library
  63. Anne L Zell and Lisa Moeller. 2018. Are you happy for me... on Facebook? The potential importance of "likes" and comments. Computers in Human Behavior 78, (2018), 26--33.Google ScholarGoogle ScholarDigital LibraryDigital Library

Index Terms

  1. Affecting User's Self-esteem: Analysis under the Self-determination Theory Perspective and Design Recommendations

        Recommendations

        Comments

        Login options

        Check if you have access through your login credentials or your institution to get full access on this article.

        Sign in
        • Published in

          cover image ACM Other conferences
          IHC '21: Proceedings of the XX Brazilian Symposium on Human Factors in Computing Systems
          October 2021
          523 pages
          ISBN:9781450386173
          DOI:10.1145/3472301

          Copyright © 2021 ACM

          Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

          Publisher

          Association for Computing Machinery

          New York, NY, United States

          Publication History

          • Published: 18 October 2021

          Permissions

          Request permissions about this article.

          Request Permissions

          Check for updates

          Qualifiers

          • research-article
          • Research
          • Refereed limited

          Acceptance Rates

          IHC '21 Paper Acceptance Rate29of77submissions,38%Overall Acceptance Rate331of973submissions,34%

        PDF Format

        View or Download as a PDF file.

        PDF

        eReader

        View online with eReader.

        eReader