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Improving Engagement in Virtual Experiences Based on the Retention of Temporal-Continuous User’s Information

Published:09 November 2021Publication History

ABSTRACT

In this study, we attempted to improve the engagement in tasks involving interactions with an agent by making the agent aware of the temporal continuity of information shared through interactions between the user and agent. We conducted an experiment to test the effectiveness of the agent behavior model using a game task. During the experiment, we investigated the degree of engagement of the participants with the task, the workload of the task during the game, the mental load of the task, and the sense of immersion in the task. As a result, it was found that the amount of work in the task and the degree of engagement with the task of the participant could be improved, as could the influence of the agent’s action. These results suggest that demonstrating the retention of time-continuous user information in human-agent interactions is effective in improving the engagement with a task.

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          cover image ACM Conferences
          HAI '21: Proceedings of the 9th International Conference on Human-Agent Interaction
          November 2021
          447 pages
          ISBN:9781450386203
          DOI:10.1145/3472307

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          • Published: 9 November 2021

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