ABSTRACT
As part of an NSF-funded IT Workforce grant, the authors conducted ethnographic research to provide deep understanding of the learning environment of computer science classrooms. Categories emerging from data analysis included 1) impersonal environment and guarded behavior; and 2) the creation and maintenance of informal hierarchy resulting in competitive behaviors. These communication patterns lead to a defensive climate, characterized by competitiveness rather cooperation, judgments about others, superiority, and neutrality rather than empathy. The authors identify particular and recognizable types of discourse, which, when prevalent in a classroom, can preclude the development of a collaborative and supportive learning environment.
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