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E-services at FedEx

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Hongjun Song

FedEx Services, Collierville, TN

FedEx Services, Collierville, TN
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Communications of the ACM Volume 46 Issue 6June 2003pp 45–46https://doi.org/10.1145/777313.777338

Published:01 June 2003Publication History

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Communications of the ACM

Abstract

Providing customer services online brought a new dimension to corporate functionalities at Federal Express.

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E-services at FedEx

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Published in

Communications of the ACM Volume 46, Issue 6
E-services: a cornucopia of digital offerings ushers in the next Net-based evolution
June 2003
89 pages
ISSN:0001-0782
EISSN:1557-7317
DOI:10.1145/777313
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Copyright © 2003 ACM
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]
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Publication History
- Published: 1 June 2003
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