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Structure and action in distributed organizations
An organization's structure specifies the formal relationships between the objects which comprise the organization. An organization's action is initiated by the communication of messages between the organizational objects. This paper describes some of ...
A logically distributed approach for structuring office systems
An object-oriented office model is presented. It uses the object taxonomy of Booch featuring object classes based on calling patterns. Our model is motivated by that of Woo and Lochovsky, but has a number of differences, especially in the definition of ...
A computational model for organizations of cooperating intelligent agents
A computational model is developed, which captures properties of relationship and organization in sets of distributed intelligent agents. The model is inspired by sociological theory, and uses centrally a concept of commitment. Symbolic interactionist ...
Answer Garden: a tool for growing organizational memory
Answer Garden allows organizations to develop databases of commonly asked questions that grow “organically” as new questions arise and are answered. It is designed to help in situations (such as field service organizations and customer “hot lines”) ...
Using latent semantic indexing for information filtering
Latent Semantic Indexing (LSI) is an information retrieval method that organizes information into a semantic structure that takes advantage of some of the implicit higher-order associations of words with text objects. The resulting structure reflects ...
HyperMail: treating electronic mail as literature
The huge flux of electronic information surrounding the modern researcher requires new tools for its management. HyperMail is a simple tool built on the HyperCard environment for use as a retrospective aid, for relatively stable collections of Email ...
Computerization and the quality of working life: the role of control
Does the degree of control people have over their work environments moderate the impact of computerization in organizations? This paper addresses this question with a quantitative case study and a national survey. Results of the case study show that ...
The work group manager's role in developing computing infrastructure
Much of the literature about the management of computing has focused on the role of computing professionals and upper level managers. We are interested in the managers of groups which use computing to support their work, for whom computer use and ...
Inter-organization computer networks: indications of shifts in interdependence
As firms increasingly adopt inter-organization computer networks (IONs) to improve coordination, researchers must be concerned about the long term impact of IONs on organizational relationships. This paper reports on an exploratory study of the use of ...
SACT: a tool for automating semi-structured organizational communication
To cope with a highly specialized environment, organizational workers specialize in different areas of knowledge (e.g., taxation). Communication plays a very important role in performing organizational tasks that require multiple specializations. In ...
A conversation model for resolving conflicts among distributed office activities
In many cases, office workers perform their tasks based on certain plans. In a cooperative environment, where many individuals establish their plans, conflicts between these plans will inevitably arise. A reason for conflicts between different plans is, ...
Support of cooperative work by electronic circulation folders
ProMInanD's migration system deals with cooperative office work on different types of office tasks which consist of steps to be carried out by person playing office roles. This typical kind of cooperation is supported by ProMInanD's Electronic ...
An approach to integrated office document processing and management
We propose an approach towards an integrated document processing and management system that has the intention to capture essentially freely structured documents, like those typically used in the office domain. The document analysis system ANASTASIL is ...
An interface for the acquisition and display of office procedures
A central problem in the design of intelligent office systems is the acquisition of knowledge about office procedures. In this paper we describe a graphical interface for the acquisition and display of office procedures from a goal- and plan-based ...
A set-to-set linking strategy for hypertext systems
This paper proposes a set-to-set linking model with the purpose of improving the trade-off between link organizing/updating costs and link utilization benefits. This model is based on a value-document linking structure in a multi-facet schema, that is, ...
Coordinating distributed actions via agent voting
This paper investigates the use of voting policies to coordinate routing decisions in a phone network. Although the social metaphor of voting has been applied to network coordination decision tasks, this study presents the first operational example of a ...
Design and implementation of a shared workspace by integrating individual workspaces
This paper proposes “TeamWorkStation” (TWS) as an approach to an effective shared workspace for the support of remote collaboration. There are three key design objectives in TWS: integration of virtual and actual workspaces, a simultaneously-accessible ...
Implication of the guaranteed, reliable, secure broadcast technology to office information systems
Guaranteed, Reliable, Secure Broadcast (GRSB) - is a protocol that provides reliable and secure broadcast/multicast communications. Four logical nodes are enforced in the network - a Central Retransmitter, a Security Controller, a Designated ...
LAN based real time audio-data systems
One of the greatest demands for better communication services comes from the office automation area. The functions related to electronic mail, telephony, and teleconferencing are among these services, due to advantages it creates, such as reduction of ...
PENDS: an approach to modeling and retrieving “pending” information
Recently there has been tremendous interest in temporal data modeling. The scope of most proposed temporal models has been restricted to historical, or past data. We believe that a complete temporal database must deal with historical data as well as ...
Shared hardware: a novel technology for computer support of face to face meetings
This paper describes the Capture Lab, a computer supported meeting room in use at the EDS Center for Machine Intelligence since late 1987. Most computer supported meeting environments implement a simple hardware approach, where a single computer ...
Xsketch: a multi-user sketching tool for X11
This is a report of work-in-progress on a multi-user sketching tool. The intent behind the project is to produce a simple tool for use in multi-user design and brainstorming sessions. The tool, xsketch, is intended to function across existing ...
Toward a definition of voice documents
This paper develops a definition of a voice document as a combination of information, structure, and affordances (or user-executable actions or utterances) for use in a voice-I/O hypermedia system. Voice documents in our experimental prototype ...
Commune: a shared drawing surface
Careful observation of small-group design sessions suggests that the process of creating, referring to, and using drawings may be as important to the design process as the drawings themselves. Based on studies of the uses of drawing spaces. Commune was ...
A micro-organizational model for supporting knowledge migration
One of an organization's assets is the knowledge it has for carrying out its activities in an acceptable way. However, due to the constantly changing environment in which it operates, its knowledge must evolve in order for it to survive and to stay ...
Objects with roles
The use of object-oriented conceptual models for modeling office applications and information systems is discussed. A model for describing object behavior based on the concept of role is presented. Roles allow one to describe different perspectives for ...
An object-oriented data model for distributed office applications
The object-oriented paradigm is becoming very popular for database applications and several object-oriented DBMSs have been developed. A basic notion in this paradigm is the inheritance hierarchy that allows the users to define objects and the ...
Sharing views and interactions with single-user applications
Although work is frequently collaborative, most computer-based activities revolve around software packages designed to be used by one person at a time. To get around this, people working together often talk and gesture around a computer screen, perhaps ...
A comparison of application sharing mechanisms in real-time desktop conferencing systems
Desktop conferencing is a term used to describe real-time, computer-based conferences in which users may share data through their personal computers. In these conferences, the participants may access user-level programs, called application programs, ...
Replicated architectures for shared window systems: a critique
Replicating applications in a shared window environment can significantly improve the performance of the resulting system. Compared to a completely centralized approach, a replicated architecture offers superior response time and reduces network load. ...
Index Terms
Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems