Manuel Zacklad
ABSTRACT
Most current theories about collective cognitive activities in limited groups apply to structurally closed co-operative situations Here we propose to work in the framework of intellectual transactions and communities of action theory with a view to describing and designing CSCW systems which can be used in more structurally open situations. First we compare this approach with other theories of collective cognition (such as those focusing on situated cognition and communities of practice, distributed cognition and coordination mechanisms). We then present the core concepts involved in defining communities of action, the duality of goals and forms of knowledge and the operational, strategic, integrative and relational categories of collective activity on which the OSIR model is based. We conclude by presenting as an example the application of the model to a research project designed to assist the setting up of a health network.
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Index Terms
- Communities of action: a cognitive and social approach to the design of CSCW systems
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Reviews
Ezendu IFEANYI Ariwa
Zacklad explores a good research concept, using good evaluation techniques. The paper starts with an initial idea that is applied to and focused on a number of related issues. The author then follows with a categorization of subject descriptors. The application and use of sectional illustrations made the paper meaningful and appropriate to practitioners. The defined model was useful, and the use of an intellectual transaction gave the paper good balance in research areas. There was a good literature review, and supportive evidence is incorporated. The structure of the paper was appropriate for the extended application of the concept, and focused on the examination of contributions to various community sectors. The paper also provided a better collaborative framework for solving problems in communities of action by a process of specialization. Since the paper's claims are able to be realized within the context in which the author's models were specified, I strongly believe that this paper will be useful to managers, practitioners, and in academia. In addition, I think that the paper has strength in the applied discipline. Online Computing Reviews Service
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