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Cloud Industrialisierung – ein Cloud Operations Ansatz für Organisationen

Cloud Industrialization—Developing a Cloud Operations Framework for Organizations

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Zusammenfassung

Der Aufbau eines möglichst effizienten und effektiven Cloud Operations Ansatzes ist ein aktuelles Thema in Organisationen, die sich auf dem Weg in die Cloud befinden. Gleichzeitig existieren bis heute nur wenige wissenschaftliche Studien, welche den optimalen Aufbau von Cloud Operations in Organisationen untersuchen. Diese Studie versucht diese Forschungslücke zu schließen, indem auf Basis einer qualitativen Fallstudie der Aufbau von Cloud Operations Ansätzen in einer weltweit tätigen Organisation untersucht. Im Rahmen der Fallstudie werden erste Ansätze in Bezug auf Cloud Operations Organisation, Prozesse und technologische Lösungen identifiziert, analysiert und gleichzeitig in einen Zusammenhang gebracht. Auf Basis dieser Ergebnisse zeigt die Studie zukünftige Forschungsschwerpunkte im Bereich Cloud Operations auf und bietet erste Anhaltspunkte für die Praxis.

Abstract

The development of an efficient and effective approach to Cloud Operations is a recent discussion topic in organizations, which are about to move their business services into the cloud. At the same time, there are only few scientific articles that investigate the ideal structure of Cloud Operations in organizations until now. This study is based on a qualitative case study evaluating Cloud Operations in an international organization in order to close this research gap. The case study identifies and categorizes several Cloud Operations solutions related to organizational, processual and technological measures. Based on the results the study is providing future research areas around Cloud Operations and offers an initial set of solutions for practice.

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Notes

  1. Vergleiche hierzu die Ergebnisse der Literaturrecherche in Abschn. 3.

  2. https://aisnet.org/page/SeniorScholarBasket.

  3. Im Rahmen der Fallstudie wurde sowohl die globale IT als auch verschiedene lokale Lösungen (innerhalb der lokalen IT Einheiten) untersucht. Es erfolgte allerdings keine Evaluation der Maßnahmen aller 20+ lokalen IT-Einheiten.

  4. Preis (P) * Volumen (Q; bspw. Anzahl virtueller Server).

Abbreviations

COPS:

Cloud Operations

CCoE:

Cloud Center of Expertise

CI/CD:

Continuous Integration/Continuous Delivery

SaaS:

Software as a Service

PaaS:

Platform as a Service

IaaS:

Infrastructure as a Service

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Authors and Affiliations

  1. Fachhochschule für Oekonomie und Management, Köln, Deutschland

    Nikolaus Schmidt

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  1. Nikolaus Schmidt
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Correspondence to Nikolaus Schmidt.

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Schmidt, N. Cloud Industrialisierung – ein Cloud Operations Ansatz für Organisationen. HMD 57, 886–896 (2020). https://doi.org/10.1365/s40702-020-00683-y

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