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Abstract
The article investigates 16 implementation projects (cases) of collaborative systems to identify structures, processes and activities associated with implementing change. Using an interpretive research process we apply thematic content analysis to the case documents to identify key themes in the introduction of collaborative technologies. The coding process yielded 184 individual codes which were grouped into 28 themes. These themes are discussed and the findings presented using the 8C Framework. The findings indicate a complex array of methods, processes and strategies for the management of change.
Zusammenfassung
Keywords: K.6 [Computing Milieux: Management of Computing and Information Systems]; management; computer-supported collaborative work; collaborative computing; evaluation/methodology
Published Online: 2012-09-24
Published in Print: 2012-10
© by Oldenbourg Wissenschaftsverlag, München, Germany
