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This work deals with knowledge acquisition by an industrial small/medium enterprise (SME) using quality control services provided by external laboratories/agents, in order to establish functional relations between processing conditions and product properties. The laboratories are considered to constitute a formal Normal network or an informal Research network (N-NetLab or R-NetLab, respectively). A cognitive algorithm is designed/developed as an aid for suggesting the most proper cooperative schemes that might take place for the realization of this outsourcing procedure within both networks. As a case example, an enterprise producing aluminum-silicon casting alloys is examined by means of the suggested algorithmic procedure. Last, computer-aided (by means of case based reasoning – CBR) filtering-correction of information expressed in narrative mode is presented, using also contextual analysis within an ontological framework.
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