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Our focus in this paper is to explore how emotional factors can complement rationality in decision making. Our approach is to develop a model of the situation and use this model to generate arguments for and against the actions that an agent can perform. Actions are then chosen by evaluating this set of arguments according to the subjective preferences and emotional state of the agent concerned. A mechanism to control and balance the extent of emotional effects is also introduced. We illustrate our approach with an extended case study based on an implemented system embodying this approach.
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