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Tools and methods are an important part of product development process. Advantages of different methods are growing with product novelty and complexity. Moderation of product development team meeting is a challenge at face to face meetings. Moderation has to be conducted with additional care at spatially distributed or virtual teams. The workshops or meetings related to different tools and methods are the core of concurrent engineering. Use of different methods stimulate co-operation inside Product Development team and at the end provides better products. The methods give content and structure to communication inside a product development team. An optimal percentage of team work depends on product novelty and complexity. Twenty percentage of activities need to be conducted as different kind of teamwork according to study [1]. There need to be creative dialog, conflicts of ideas and decision making. Team members stimulate each other's creativity. This paper presents what tools and methods are needed in different phases of the product development process. The generalised model of a virtual team workshop with maturity assessment criteria is presented next. On the example of the FMEA (Failure Modes and Effects Analyses) and customer's complaint workshops it is demonstrated what are specific requests for effective execution of the team workshop in distributed environment.
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