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A Theory of Unplanned Travel Decisions: Implications for Modeling On-the-Go Travelers

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This article proposes a conceptual framework that attempts to explain unplanned travel decision making. Research on traveler decision making suggests that the nature of one's trip may change substantially depending upon new information, constraints, and a disparity between anticipations and actual situations. Drawing upon attitude theory, prospect theory, and dynamic decision theory, a conceptual framework of travelers' unplanned travel is proposed. It is argued that this framework provides a useful foundation guiding further development of destination marketing strategies as well as mobile systems that might be used to support on-the-go travel decisions.

Keywords: EN ROUTE DECISIONS; MOBILE SYSTEMS; ON-THE-GO TRAVELER; TRAVEL DECISIONS; UNPLANNED BEHAVIOR

Document Type: Research Article

Publication date: 01 April 2010

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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