MLA
Mertens, Matthias, and Tobias Krahn. "Knowledge Based Business Intelligence for Business User Information Self-Service." Collaboration and the Semantic Web: Social Networks, Knowledge Networks, and Knowledge Resources, edited by Stefan Brüggemann and Claudia d’Amato, IGI Global, 2012, pp. 271-296. https://doi.org/10.4018/978-1-4666-0894-8.ch014
APA
Mertens, M. & Krahn, T. (2012). Knowledge Based Business Intelligence for Business User Information Self-Service. In S. Brüggemann & C. d’Amato (Eds.), Collaboration and the Semantic Web: Social Networks, Knowledge Networks, and Knowledge Resources (pp. 271-296). IGI Global. https://doi.org/10.4018/978-1-4666-0894-8.ch014
Chicago
Mertens, Matthias, and Tobias Krahn. "Knowledge Based Business Intelligence for Business User Information Self-Service." In Collaboration and the Semantic Web: Social Networks, Knowledge Networks, and Knowledge Resources, edited by Stefan Brüggemann and Claudia d’Amato, 271-296. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0894-8.ch014
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