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Hotels Online Opinion Visualization

Hotels Online Opinion Visualization

Tiago Silva André, Elizabeth Simão Carvalho
Copyright: © 2019 |Volume: 10 |Issue: 1 |Pages: 13
ISSN: 1947-3117|EISSN: 1947-3125|EISBN13: 9781522566762|DOI: 10.4018/IJCICG.2019010103
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MLA

André, Tiago Silva, and Elizabeth Simão Carvalho. "Hotels Online Opinion Visualization." IJCICG vol.10, no.1 2019: pp.30-42. http://doi.org/10.4018/IJCICG.2019010103

APA

André, T. S. & Carvalho, E. S. (2019). Hotels Online Opinion Visualization. International Journal of Creative Interfaces and Computer Graphics (IJCICG), 10(1), 30-42. http://doi.org/10.4018/IJCICG.2019010103

Chicago

André, Tiago Silva, and Elizabeth Simão Carvalho. "Hotels Online Opinion Visualization," International Journal of Creative Interfaces and Computer Graphics (IJCICG) 10, no.1: 30-42. http://doi.org/10.4018/IJCICG.2019010103

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Abstract

Nowadays there are several websites where a traveller can find information about hotels. These websites give an idea about the quality of the hotel in several aspects based on customer opinion. Although helpful, these websites do not offer visualizations in order to actually give a clear insight on available data. It does not really support travellers' decision because the information is generally showed as a text list, with or without some monochromatic symbol, not allowing any kind of interaction or taking into account relevant cognitive aspects. This article proposes a new visual interface for the booking and hotel sector, considering the customers' online opinion as its main input data.

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