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Trust in People, Organizations, and Government: A Generic Model

Trust in People, Organizations, and Government: A Generic Model

Mahmood Khosrowjerdi
Copyright: © 2016 |Volume: 12 |Issue: 3 |Pages: 16
ISSN: 1548-3886|EISSN: 1548-3894|EISBN13: 9781466689503|DOI: 10.4018/IJEGR.2016070104
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MLA

Khosrowjerdi, Mahmood. "Trust in People, Organizations, and Government: A Generic Model." IJEGR vol.12, no.3 2016: pp.55-70. http://doi.org/10.4018/IJEGR.2016070104

APA

Khosrowjerdi, M. (2016). Trust in People, Organizations, and Government: A Generic Model. International Journal of Electronic Government Research (IJEGR), 12(3), 55-70. http://doi.org/10.4018/IJEGR.2016070104

Chicago

Khosrowjerdi, Mahmood. "Trust in People, Organizations, and Government: A Generic Model," International Journal of Electronic Government Research (IJEGR) 12, no.3: 55-70. http://doi.org/10.4018/IJEGR.2016070104

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Abstract

There have been many efforts to model trust at different levels of society and in a variety of contexts, however much confusion remains regarding the various concepts, types and levels of trust. In order to give trust researchers a common ground for communicating their findings, a generic model of trust that relates conceptually to various levels of social interaction is needed. To this end, and based on a literature review, trust faces and types were extracted from the literature and they were put together to form a general model of trust. This paper presents a three-tiered model of trust. The first tier of the model designates three major levels of trust: Individual (micro), Institutional (meso), and Governmental (macro). The second tier differentiates seven kinds of trust relationships in society: Person-to-Person(s), Person-to-Organization(s), Person-to-System(s), Person-to-Government, Organization-to-Organization(s), Organization(s)-to-Government, and Government-to-Government(s). The third tier describes the related concepts and aspects of trust at each level of society.

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