Welcome to the InfoSci Platform
Users' Satisfaction with the Electronic Health Record (EHR) in the Kingdom of Bahrain

Users' Satisfaction with the Electronic Health Record (EHR) in the Kingdom of Bahrain

Aysha Ebrahim Abdulla, Shurooq Yousif Ahmed, Maryam Abdulrahman Alnoaimi, Hayat Ali
Copyright: © 2016 |Volume: 7 |Issue: 3 |Pages: 23
ISSN: 1947-315X|EISSN: 1947-3168|EISBN13: 9781466691926|DOI: 10.4018/IJEHMC.2016070103
Cite Article Cite Article

MLA

Abdulla, Aysha Ebrahim, et al. "Users' Satisfaction with the Electronic Health Record (EHR) in the Kingdom of Bahrain." IJEHMC vol.7, no.3 2016: pp.29-51. http://doi.org/10.4018/IJEHMC.2016070103

APA

Abdulla, A. E., Ahmed, S. Y., Alnoaimi, M. A., & Ali, H. (2016). Users' Satisfaction with the Electronic Health Record (EHR) in the Kingdom of Bahrain. International Journal of E-Health and Medical Communications (IJEHMC), 7(3), 29-51. http://doi.org/10.4018/IJEHMC.2016070103

Chicago

Abdulla, Aysha Ebrahim, et al. "Users' Satisfaction with the Electronic Health Record (EHR) in the Kingdom of Bahrain," International Journal of E-Health and Medical Communications (IJEHMC) 7, no.3: 29-51. http://doi.org/10.4018/IJEHMC.2016070103

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Today, many hospitals seek to adopt the latest and most sophisticated technologies in order to raise the service quality and users' satisfaction. The Electronic Health Record (EHR) had a substantial impact on the health sector and has enhanced the efficiency and effectiveness of healthcare providers. The purpose of this research is to examine the factors that affect users' satisfaction with the current Health Record System in the Kingdom of Bahrain. A research model was built based on three popular models of users' satisfaction toward information systems. Toward achieving the research objective, a quantitative approach was followed to collect data from an online survey. Accordingly, 152 responses were collected from the users of EHR in public hospitals and health centres in Bahrain. The results of the survey were analyzed using SPSS and SmartPLS 3.0. It was concluded that the most effective factors in the users' satisfaction with EHR were directly service quality and technical support, with system and information quality indirectly through trust.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.