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The Impact of Mutual Monitoring and Enterprise System Integration on the Empowerment of Managers

The Impact of Mutual Monitoring and Enterprise System Integration on the Empowerment of Managers

Ethan Kinory, Joseph Canada
Copyright: © 2020 |Volume: 16 |Issue: 2 |Pages: 21
ISSN: 1548-1115|EISSN: 1548-1123|EISBN13: 9781799805021|DOI: 10.4018/IJEIS.2020040101
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MLA

Kinory, Ethan, and Joseph Canada. "The Impact of Mutual Monitoring and Enterprise System Integration on the Empowerment of Managers." IJEIS vol.16, no.2 2020: pp.1-21. http://doi.org/10.4018/IJEIS.2020040101

APA

Kinory, E. & Canada, J. (2020). The Impact of Mutual Monitoring and Enterprise System Integration on the Empowerment of Managers. International Journal of Enterprise Information Systems (IJEIS), 16(2), 1-21. http://doi.org/10.4018/IJEIS.2020040101

Chicago

Kinory, Ethan, and Joseph Canada. "The Impact of Mutual Monitoring and Enterprise System Integration on the Empowerment of Managers," International Journal of Enterprise Information Systems (IJEIS) 16, no.2: 1-21. http://doi.org/10.4018/IJEIS.2020040101

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Abstract

Companies are increasingly adopting enterprise systems in order to realize the significant operational advantages they convey. These benefits include reductions in operating costs, improved customer service, and efficiency gains. Using the theoretical lens of Mary Parker Follett, this article explores potential behavioral benefits associated with enterprise systems. Evidence provided by the authors' field survey suggests that enterprise systems empower managers by enhancing both mutual monitoring and social identification among peer managers.

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