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Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare

Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare

Katriina Lahtinen, Satu Aaltonen, Marika Järvinen, Outi Teittinen, Mikko Pirttimäki
Copyright: © 2017 |Volume: 9 |Issue: 1 |Pages: 17
ISSN: 1941-627X|EISSN: 1941-6288|EISBN13: 9781522512356|DOI: 10.4018/IJESMA.2017010102
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MLA

Lahtinen, Katriina, et al. "Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare." IJESMA vol.9, no.1 2017: pp.18-34. http://doi.org/10.4018/IJESMA.2017010102

APA

Lahtinen, K., Aaltonen, S., Järvinen, M., Teittinen, O., & Pirttimäki, M. (2017). Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare. International Journal of E-Services and Mobile Applications (IJESMA), 9(1), 18-34. http://doi.org/10.4018/IJESMA.2017010102

Chicago

Lahtinen, Katriina, et al. "Framework Towards a Virtual Tool for the Front-End of Employee-Driven Innovation in Healthcare," International Journal of E-Services and Mobile Applications (IJESMA) 9, no.1: 18-34. http://doi.org/10.4018/IJESMA.2017010102

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Abstract

This paper combines entrepreneurial behaviour and service innovation in order to investigate the use of the Idea Window; a virtual tool planned for employee-driven service development in a healthcare organisation. The empirical study investigates the tool used as a method for supporting employees' collaborative knowledge sharing in front-end of innovation in two study cases. Particularly, the research findings focus on how the virtual tool can be used for tackling the unknown - tacit knowledge, hidden possibilities, and initiatives in the context. The results are based on Idea Window entries and survey data collected in a Finnish hospital ward.

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