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Understanding the Moderating Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption

Understanding the Moderating Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption

Isaac Kofi Mensah, Samuel Adams, Chuanyong Luo
Copyright: © 2022 |Volume: 14 |Issue: 1 |Pages: 15
ISSN: 1935-5688|EISSN: 1935-5696|EISBN13: 9781683180302|DOI: 10.4018/IJISSS.287581
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MLA

Mensah, Isaac Kofi, et al. "Understanding the Moderating Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption." IJISSS vol.14, no.1 2022: pp.1-15. http://doi.org/10.4018/IJISSS.287581

APA

Mensah, I. K., Adams, S., & Luo, C. (2022). Understanding the Moderating Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption. International Journal of Information Systems in the Service Sector (IJISSS), 14(1), 1-15. http://doi.org/10.4018/IJISSS.287581

Chicago

Mensah, Isaac Kofi, Samuel Adams, and Chuanyong Luo. "Understanding the Moderating Impact of Context Awareness and Ubiquity on Mobile Government Service Adoption," International Journal of Information Systems in the Service Sector (IJISSS) 14, no.1: 1-15. http://doi.org/10.4018/IJISSS.287581

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Abstract

The factors of context-awareness and mobile ubiquity are major components in the development and diffusion of any mobile technology-driven applications and services. Principally in the m-government development space, the issues of context-awareness and ubiquity are crucial if m-government initiatives are to be successful. The moderating effect of context-awareness and ubiquity on mobile government adoption is examined for 409 students from a Chinese University based on the Technology Acceptance Model. Using the Structural Equation Modeling technique, the results indicate that perceived ease of use (PEOU) was significantly related to intention to use, but perceived usefulness (PU) did not have a significant effect on mobile government adoption. The moderating analysis indicated that context-awareness significantly moderated the impact of PU but had no moderating effect on PEOU. Also, it was discovered that ubiquity was significant in moderating both the PEOU and PU on mobile government adoption. Policy implications and directions for future research are presented.

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