Welcome to the InfoSci Platform
Reference Hub14
Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach

Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach

Mohammadbashir Sedighi, Sander van Splunter, Fardad Zand, Frances Brazier
Copyright: © 2015 |Volume: 11 |Issue: 3 |Pages: 20
ISSN: 1548-0666|EISSN: 1548-0658|EISBN13: 9781466675858|DOI: 10.4018/IJKM.2015070102
Cite Article Cite Article

MLA

Sedighi, Mohammadbashir, et al. "Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach." IJKM vol.11, no.3 2015: pp.17-36. http://doi.org/10.4018/IJKM.2015070102

APA

Sedighi, M., van Splunter, S., Zand, F., & Brazier, F. (2015). Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach. International Journal of Knowledge Management (IJKM), 11(3), 17-36. http://doi.org/10.4018/IJKM.2015070102

Chicago

Sedighi, Mohammadbashir, et al. "Evaluating Critical Success Factors Model of Knowledge Management: An Analytic Hierarchy Process (AHP) Approach," International Journal of Knowledge Management (IJKM) 11, no.3: 17-36. http://doi.org/10.4018/IJKM.2015070102

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

Knowledge management is a critical issue in today's business world. Knowledge is considered to be one of the most strategic resources of a firm and sources of competitive advantage. This paper identifies and ranks Critical Success Factors (CSFs) for implementation of knowledge management in the Iranian Energy Sector. Using the Analytic hierarchy process (AHP) method the relative quantitative weights of 8 of the major CSFs for implementation of knowledge management are identified, based on analyses with KM designers in the Iranian energy sector. The outcomes of the research designate that the critical success factors in the order of importance are: corporate culture, human and financial resources, strategy and leadership, structures and procedures, meso environmental factors, knowledge management process, macro environmental factors, technology and infrastructure.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.