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Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks

Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks

George Maramba, Hanlie Smuts
Copyright: © 2020 |Volume: 16 |Issue: 4 |Pages: 28
ISSN: 1548-0666|EISSN: 1548-0658|EISBN13: 9781799804963|DOI: 10.4018/IJKM.2020100105
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MLA

Maramba, George, and Hanlie Smuts. "Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks." IJKM vol.16, no.4 2020: pp.81-108. http://doi.org/10.4018/IJKM.2020100105

APA

Maramba, G. & Smuts, H. (2020). Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks. International Journal of Knowledge Management (IJKM), 16(4), 81-108. http://doi.org/10.4018/IJKM.2020100105

Chicago

Maramba, George, and Hanlie Smuts. "Guidelines for Selecting Appropriate Knowledge Management System Implementation Frameworks," International Journal of Knowledge Management (IJKM) 16, no.4: 81-108. http://doi.org/10.4018/IJKM.2020100105

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Abstract

The preservation of knowledge is a universal requirement for every organisation that strives to gain a competitive advantage. Knowledge management systems are a modern business enabler and driver of success. Furthermore, the implementation of knowledge management systems is a comprehensive process which integrates people, business processes, the business universe, technology, and customers. However, some evidence suggests that organisations are investing a multiplicity of resources in implementing knowledge management systems with little success. Therefore, the aim of this study is to identify and understand the types of frameworks available for implementing knowledge management systems and present a comprehensive implementation framework including the relevant critical success factors and measurement tools that organisations may use for implementing knowledge management system projects. The successful implementation of knowledge management systems lie in the adoption of a suitable strategy and well-defined framework.

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