Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry

Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry

Marta Villegas, Michael H. McGivern
Copyright: © 2015 |Volume: 6 |Issue: 1 |Pages: 15
ISSN: 1947-3095|EISSN: 1947-3109|EISBN13: 9781466678798|DOI: 10.4018/IJSITA.2015010104
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MLA

Villegas, Marta, and Michael H. McGivern. "Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry." IJSITA vol.6, no.1 2015: pp.42-56. http://doi.org/10.4018/IJSITA.2015010104

APA

Villegas, M. & McGivern, M. H. (2015). Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry. International Journal of Strategic Information Technology and Applications (IJSITA), 6(1), 42-56. http://doi.org/10.4018/IJSITA.2015010104

Chicago

Villegas, Marta, and Michael H. McGivern. "Codes of Ethics, Ethical Behavior, and Organizational Culture from the Managerial Approach: A Case Study in the Colombian Banking Industry," International Journal of Strategic Information Technology and Applications (IJSITA) 6, no.1: 42-56. http://doi.org/10.4018/IJSITA.2015010104

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Abstract

This qualitative case study explored managerial perceptions regarding codes of ethics, ethical behavior, and the relationship of these concepts to organizational culture in a Colombian bank ZOX (pseudonym), in a South-American environment. The data-collection phase contained a purposive sample of ten ZOX senior managers, by including four one-on-one interviews, a focus-group interview, and company documents. The findings include the facts that codes of ethics are mandatory and they demand that the individual has his/her own values; ethical behavior follows general principles and values as ethical guides of duty regardless of the consequences; and the organizational culture is influenced by the leaders' ethical behavior. The findings also serve to trace and describe empirically and theoretically the components of a multi-dimensional approach of an ethical organizational culture. A suggestion for further research might be the testing of this multi-dimensional approach in other settings and going deeper into the relationship among its components.

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