Welcome to the InfoSci Platform
Reference Hub7
Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library

Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library

Elaine Wei San Kong, Dickson K. W. Chiu, Kevin K.W. Ho
Copyright: © 2016 |Volume: 6 |Issue: 2 |Pages: 13
ISSN: 1947-3052|EISSN: 1947-3060|EISBN13: 9781466691810|DOI: 10.4018/IJSSOE.2016040103
Cite Article Cite Article

MLA

San Kong, Elaine Wei, et al. "Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library." IJSSOE vol.6, no.2 2016: pp.53-65. http://doi.org/10.4018/IJSSOE.2016040103

APA

San Kong, E. W., Chiu, D. K., & Ho, K. K. (2016). Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library. International Journal of Systems and Service-Oriented Engineering (IJSSOE), 6(2), 53-65. http://doi.org/10.4018/IJSSOE.2016040103

Chicago

San Kong, Elaine Wei, Dickson K. W. Chiu, and Kevin K.W. Ho. "Applications of Social Media in Academic Library Services: A Case of the Hong Kong Polytechnic University Library," International Journal of Systems and Service-Oriented Engineering (IJSSOE) 6, no.2: 53-65. http://doi.org/10.4018/IJSSOE.2016040103

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

In recent years, social media have had a vast number of users and attracted academic libraries to use this new media to connect with their user communities. It allows librarians to communicate and share information with, and even provide services to users. This study examines the Pao Yue-kong Library at the Hong Kong Polytechnic University (PolyUL) that has been using social media to promote their information resources and services. However, throughout websites observations and tracking records on Facebook, Twitter, and YouTube of the PolyUL, it was found users are not as numerous as other commercial organizations. Some recommendations were suggested to the PolyUL for enhancing communication with its users.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.