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A Web-based Tool for Business Process Improvement

A Web-based Tool for Business Process Improvement

Paula Ventura Martins, Marielba Zacarias
Copyright: © 2017 |Volume: 9 |Issue: 2 |Pages: 17
ISSN: 1938-0194|EISSN: 1938-0208|EISBN13: 9781522512325|DOI: 10.4018/IJWP.2017070104
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MLA

Martins, Paula Ventura, and Marielba Zacarias. "A Web-based Tool for Business Process Improvement." IJWP vol.9, no.2 2017: pp.68-84. http://doi.org/10.4018/IJWP.2017070104

APA

Martins, P. V. & Zacarias, M. (2017). A Web-based Tool for Business Process Improvement. International Journal of Web Portals (IJWP), 9(2), 68-84. http://doi.org/10.4018/IJWP.2017070104

Chicago

Martins, Paula Ventura, and Marielba Zacarias. "A Web-based Tool for Business Process Improvement," International Journal of Web Portals (IJWP) 9, no.2: 68-84. http://doi.org/10.4018/IJWP.2017070104

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Abstract

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. The authors argue that business processes should emerge and evolve collaboratively within an organization. Considering this limitation, this paper presents an overview of some Web-based tools and explores their main functionalities. This study highlights the need of a bi-directional form of communication, between operational and process actors. The paper contributes with a new business process and practice authoring tool based on authors' vision for business process improvement.

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