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Business Alignment Methodology: The Discovery Phase

Business Alignment Methodology: The Discovery Phase

Marielba Zacarias, Paula Ventura Martins
Copyright: © 2014 |Volume: 27 |Issue: 1 |Pages: 20
ISSN: 1040-1628|EISSN: 1533-7979|EISBN13: 9781466657489|DOI: 10.4018/irmj.2014010101
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MLA

Zacarias, Marielba, and Paula Ventura Martins. "Business Alignment Methodology: The Discovery Phase." IRMJ vol.27, no.1 2014: pp.1-20. http://doi.org/10.4018/irmj.2014010101

APA

Zacarias, M. & Martins, P. V. (2014). Business Alignment Methodology: The Discovery Phase. Information Resources Management Journal (IRMJ), 27(1), 1-20. http://doi.org/10.4018/irmj.2014010101

Chicago

Zacarias, Marielba, and Paula Ventura Martins. "Business Alignment Methodology: The Discovery Phase," Information Resources Management Journal (IRMJ) 27, no.1: 1-20. http://doi.org/10.4018/irmj.2014010101

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Abstract

Current business process modeling methodologies offer little guidance regarding how to discover and maintain business process models aligned with their actual execution. This paper describes how to achieve this goal by uncovering, supervising and improving business process models based on actual work practices, using the Business Alignment Methodology (BAM). BAM aims at enabling business process modeling, supervision and improvement through the distinction of two dimensions; (1) business processes and (2) work practices. BAM encompasses three phases; (1) Business Process Discovery, (2) Business Process Supervision and (3) Business Process Assessment and Improvement. This paper illustrates the business discovery phase of BAM with a case study in a real organizational setting.

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