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Incorporating Social Trust into Design Practices for Secure Systems

Incorporating Social Trust into Design Practices for Secure Systems

Piotr Cofta, Hazel Lacohée, Paul Hodgson
Copyright: © 2010 |Volume: 1 |Issue: 4 |Pages: 24
ISSN: 1947-9050|EISSN: 1947-9069|EISBN13: 9781613503072|DOI: 10.4018/jdtis.2010100101
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MLA

Cofta, Piotr, et al. "Incorporating Social Trust into Design Practices for Secure Systems." IJDTIS vol.1, no.4 2010: pp.1-24. http://doi.org/10.4018/jdtis.2010100101

APA

Cofta, P., Lacohée, H., & Hodgson, P. (2010). Incorporating Social Trust into Design Practices for Secure Systems. International Journal of Dependable and Trustworthy Information Systems (IJDTIS), 1(4), 1-24. http://doi.org/10.4018/jdtis.2010100101

Chicago

Cofta, Piotr, Hazel Lacohée, and Paul Hodgson. "Incorporating Social Trust into Design Practices for Secure Systems," International Journal of Dependable and Trustworthy Information Systems (IJDTIS) 1, no.4: 1-24. http://doi.org/10.4018/jdtis.2010100101

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Abstract

Companies are increasingly dependent on modern information and communication technology (ICT), yet the successful adoption of ICT systems stubbornly hovers at only around 50%, adding disappointment to business losses. Trust (both inter-personal and technology-related) has significant explanatory power when it comes to technology adoption, but only as part of a systematic methodology. Therefore, understanding more fully the interaction between human process and technology by adding the richness of socio-technical considerations to the design process of ICT systems should significantly improve adoption rates. At the same time, trust-based design has to demonstrate the (often neglected) business value of trust. ‘Designing for trust’, discussed in this chapter, is a design framework that consolidates trust governance and security management. Trust governance is a complete proposition that makes trust relevant to business practices, including the design and deployment of ICT systems. Trust governance incorporates the business justification of trust with an analytical framework, and a set of relevant tools and methods, as well as a maturity model. This chapter discusses how ‘designing for trust’ leverages trust governance into the design practices of ICT systems by complementing security-based methodologies, demonstrating the value of this approach.

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