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Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency

Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency

Francesca Andreescu
Copyright: © 2006 |Volume: 2 |Issue: 4 |Pages: 22
ISSN: 1548-1131|EISSN: 1548-114X|ISSN: 1548-1131|EISBN13: 9781615205592|EISSN: 1548-114X|DOI: 10.4018/jebr.2006100103
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MLA

Andreescu, Francesca. "Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency." IJEBR vol.2, no.4 2006: pp.39-60. http://doi.org/10.4018/jebr.2006100103

APA

Andreescu, F. (2006). Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency. International Journal of E-Business Research (IJEBR), 2(4), 39-60. http://doi.org/10.4018/jebr.2006100103

Chicago

Andreescu, Francesca. "Organisational Challenges of Implementing E-Business in the Public Services: The Case of Britain's National Mapping Agency," International Journal of E-Business Research (IJEBR) 2, no.4: 39-60. http://doi.org/10.4018/jebr.2006100103

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Abstract

Underpinning £136 billion of economic activity in the United Kingdom, Britain’s National Mapping Agency is a commercialising public sector organisation having trading fund status and existing in the intersection of two different spheres—the public and the private. Recognised as a leading participant in the geographic information industry, within which it is forging partnerships with key private sector companies, the organisation has enthusiastically grasped e-business as an all-embracing phenomenon and implemented a new strategy that transformed the way it did business. Drawing on longitudinal data gathered over a period of four years, this article explores the processes of strategic and organisational transformation engendered by e-business implementation in this organisation and discusses the successful elements, as well as some of the challenges to its change efforts.

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