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Future Directions of the Conferencing and Collaboration Field

Future Directions of the Conferencing and Collaboration Field

Alfie Keary, Sam Redfern
Copyright: © 2012 |Volume: 8 |Issue: 2 |Pages: 24
ISSN: 1548-3673|EISSN: 1548-3681|EISBN13: 9781466610262|DOI: 10.4018/jec.2012040104
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MLA

Keary, Alfie, and Sam Redfern. "Future Directions of the Conferencing and Collaboration Field." IJEC vol.8, no.2 2012: pp.47-70. http://doi.org/10.4018/jec.2012040104

APA

Keary, A. & Redfern, S. (2012). Future Directions of the Conferencing and Collaboration Field. International Journal of e-Collaboration (IJeC), 8(2), 47-70. http://doi.org/10.4018/jec.2012040104

Chicago

Keary, Alfie, and Sam Redfern. "Future Directions of the Conferencing and Collaboration Field," International Journal of e-Collaboration (IJeC) 8, no.2: 47-70. http://doi.org/10.4018/jec.2012040104

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Abstract

In this paper, the authors discuss fifteen semi-structured interviews carried out in 2010 with international industry experts and thought leaders within the conferencing and collaboration (C&C) field. The interviews focused on 5, 10, and 15-year time frames, and sought to elicit predictions on the components and services of future C&C platforms, as well as organisational issues such as the likely impacts on business value chains. The authors performed Affinity Diagramming / KJ Analysis in order to assess common themes and impose structure on the information gathered in the interviews. Themes included ease of use, improved presence/social context, formalised social networking capabilities, virtual worlds, remote interactive tools, meta-knowledge / context capture, identity and trust, and key barriers to C&C uptake across organisations. Pre-conditions for maturation of the field include the emergence of interoperability and standards, and the development of corporate education policies.

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